WaFd Bank Ratings

  • Bank Name:WaFd Bank
  • Locations:209 Branches in 9 states
3.9 / 5
  • Rating 3.91/
WaFd Bank has an overall customer satisfaction rating of 3.9 out of 5 stars based on 65 votes and 9 reviews & complaints for 209 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about WaFd Bank using the form below.

WaFd Bank Reviews & Complaints

Craig Roth
Craig Roth · 18 March 2023
★★★★★ Branch review: Chewelah Branch

We have been banking here for the last 5 years after moving to Chewelah. The staff is always helpful, courteous, and professional

Rajwinder Kaur
Rajwinder Kaur · 27 February 2023
★★★★★ Branch review: Rainier Beach Branch

Great location and employee

Kelley Richardson
Kelley Richardson · 31 January 2023
★★★★★ Branch review: Rainier Beach Branch

My family has been banking at Rainer Beach WaFed since 2010. Couldn't be more pleased. Sound advice, great options, and much more personal attention than at a larger branch like Ballard where I originally opened the account.

Meg Healas
Meg Healas · 14 June 2022
Branch review: Everett Branch

The most frustrating banking experience in many years at WAFED Evergreen branch. I really feel that I should take my money out of this bank and return to BECU. It took 6 days to get me a new debit card, and even when they gave it to me we couldn't get it activated. Would not recommend this bank to anyone. BECU gets you a new debit card in 15 minutes, not one week.

Mark Hermann
Mark Hermann · 17 May 2022
★★★★★ Branch review: Newport Branch

Great customer service. I went in to withdraw a large amount of cash for a car purchase and the Bank clerk Kawanda Ready was fantastic. She made the branch manager aware of my large withdraw. The Branch Manager came over and assisted in the transaction. I felt safe and secure. They even provided a WAFD money pouch for me to carry my large amount of cash. Thank you for your service.

Justin Witt
Justin Witt · 18 July 2019
★★★★★ Branch review: Green Valley Branch

When I was looking for a bank to fit my need, I was referred to Colleen Ward at Washington Federal in Green Valley. She was very professional, very friendly, and the whole staff has been great to work with. This is a top notch bank and I have been highly satisfied going to them for my needs. Thank you Washington Federal and thank you Mrs. Ward for all your assistance so far!! If it were possible I would give them 10 Stars and 2 thumbs up!!

Ellie Kenahan
Ellie Kenahan · 20 November 2018
★★★★★ Branch review: Paradise Valley Branch

I have dealt with many banks in my life time. My husband and I are very pleased with this branch and the friendly people who help us. We would like to personally thank Barbara Schabin for her guidance and caring ways.

Pamela Jamison Mantle
Pamela Jamison Mantle · 10 August 2017
★★★★★ Branch review: Snohomish Branch

Great friendly and helpful people at this branch. They actually remember our names.

Jim Kosta
Jim Kosta · 6 July 2017
★★★★★ Branch review: Prescott Valley Branch

Great bank very professional and polite

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Bank Information
Bank Company:WaFd Bank
Bank Type:FED Non-member Bank
FDIC Insurance:Certificate #28088
Routing Number:325070980
Online Banking:wafdbank.com
Total Branches:209 Offices
Most Popular Branches
103 E. Third Avenue, Moses Lake, WA 98837
1016 Irwin Street, San Rafael, CA 94901
303 West Esperanza Boulevard, Green Valley, AZ 85614
500 Third Street, Santa Rosa, CA 95401
221 West Aztec Avenue, Gallup, NM 87301
Newly Opened Branches
812 Washington Street, Vancouver, WA 98660
3286 N Campbell Ave, Tucson, AZ 85719
3800 N Lamar Blvd Ste 230, Austin, TX 78756
500 Third Street, Santa Rosa, CA 95401
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