Veritex Community Bank Ratings
- Bank Name:Veritex Community Bank
- Locations:30 Branches in Texas
Veritex Community Bank Reviews & Complaints
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This afternoon I drove up to drive in window to deposit a check to my checking account of which I have been a member for 20 years. There was a sign that said Closed. I did not realize the other side was open so I parked in the lane and went into the bank. The teller said only one was closed but I did not realize the other was open. So I hurriedly made my deposit and explained what had happened. One of the assistant managers, Angel reprimanded me and wouldn't let it go. I told him the quicker I made my deposit the quicker I would be out of there to move my car. As for good customer service , I think he only needed to say " Mam I understand your dilemma. Let's get you taken care of and you can move your car." As a customer of Veritex for many years, I didn't appreciate his tone as if he were talking to a teenager and I reiterate that I thought the lane was closed because there was a large sign that said closed. I am 78 years old and I could use any bank in Houston but I have stuck with Veritex all these years. I am very upset about this.
Is this message from your bank?
On Monday, August 26, 2024 at 11:35:44 AM CDT, customer service wrote:
Veritex Community Bank
4300 NORTH BELT LINE
ROAD IRVING, Texas USA
Good day, how are you doing today? After today's board meeting of the Treasury, the United States Department of the Treasury, the IRS, the Reserve Bank and the World Bank Directorate, it was gathered that the overdue compensation fund worth US $10.5Million has been deposited to this bank for onward payment.
This is compensation funds due to being a scam victim of West African scam, and you are hereby advised to stop further communication with any one claiming to have possession of your funds as our bank will release it to you within 7 working days, we have agreed to release your funds via our online banking system, so you are advised to get back to us with these details.
RE-CONFIRM YOUR BELOW DETAILS.
Just spoke with two blessed staff at Veritex Preston @Frankford branch Dallas Texas Roy Willis and Crenese. They are the STARS they understood the problem in seconds and attended satisfactorily. We need more of this kind of folks in the USA and God Bless the USA. Yehuda Ahmad,MD
I just have the pleasure to deal a business matter with a wonderful lady named Yollanda and I can tell you this, she is outstanding and very professional. Thank you so much Yollanda again for your help.