USAA Federal Savings Bank Ratings

  • Bank Name:USAA Federal Savings Bank
  • Locations:2 Branches in 2 states
3.2 / 5
  • Rating 3.18/
USAA Federal Savings Bank has an overall customer satisfaction rating of 3.2 out of 5 stars based on 22 votes and 6 reviews & complaints for 2 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about USAA Federal Savings Bank using the form below.

USAA Federal Savings Bank Reviews & Complaints

Sarah Lee
Sarah Lee · 25 September 2024
★★★★★ Bank review

It was a pleasure to speak with Mr Scott, a specialist from the loan and title department. He was professional and knowledgeable.

Luis Carrasquillo
Luis Carrasquillo · 14 March 2023
Bank review

USAA Bank have no respect for my 30 years as a menber. I took a auto loan to pay off my lease with Genesis Financing, I spoke to many employees out of the loan dept and twice the sent the check twice. No support at all.

Bonnie Clay
Bonnie Clay · 13 March 2023
★★★★★ Bank review

Please tell me how you are or are not subjected by the Dodd Frank Bill

Laura Larabee
Laura Larabee · 30 December 2022
★★★★★ Branch review: McDermott Branch

I have something similar, the check that was fraud was taken by the bank and then given to the cops & and will be going to the fraudulent commissions, So, this is what happened, I am looking for a job online remote working at home and thought I found one, I was almost suckered into it. And then took it to my bank and the informed me the check was fraudulent check, and they took it from and turned it over to the cops here in Newaygo and I will be skip tracing this whole situation and I will find all the people & the bank "SOMEON IS GOING TO GET INTO BIG TROUBLE WHO EVER IS INVOVED. Someone should contact the police because I am.

Keith Cutler
Keith Cutler · 12 July 2022
Bank review

My Experience with USAA has been terrible because the Company is not willing to provide excellent customer service due to the lack of respect my excellent name and family that has been a member Of USAA for 27 years this USAA bank refuses to admit in written format that illegal visa indmnity. Is destroying my financial portfolio and this matter has dragged on for 18 months !!! Thank you for your AAA Customer Service to Keith Carlton Cutler

JoAnne MacNabb
JoAnne MacNabb · 22 March 2021
Branch review: McDermott Branch

Was mailed a check from USAA for 8700.00 dollars beleive its fraud going on with your bank!!

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Bank Information
Bank Company:USAA Federal Savings Bank
Bank Type:State Savings Bank
FDIC Insurance:Certificate #32188
Routing Number:314074269
Online Banking:usaa.com
Total Branches:2 Offices
Most Popular Branches
10750 McDermott Freeway, San Antonio, TX 78288
1 Norterra Dr, Phoenix, AZ 85085
Newly Opened Branches
1 Norterra Dr, Phoenix, AZ 85085
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