United Community Bank Ratings
- Bank Name:United Community Bank
- Locations:197 Branches in 6 states
United Community Bank Reviews & Complaints
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This bank is not very professional and does not know its job. I received the check for $10 from UCB requested to deposit in my new account to close my account. I received the check, and when the bank tried to collect, the bank refused to accept and pay the $10 the bank had submitted for me to close my account. I have been asking and calling and requesting to finish the job, so I have no more ties with this bank, without success.
This is the worst bank with which I have ever had the displeasure to deal. My bank is still opened, and I cannot close it because of the lack of knowledge and professionalism expressed by customer service.
Excellent service
Ms Genivie is a great manager she takes care of her customers and employees, she is quite a asset to your company. Thank you. Sonia Kirkham
I love banking at this branch office. The people inside and at the drive through are alway friendly and courteous. The only problem I have is that there NO Saturday hours, not even at the drive through. Most of the time I can not get to the bank when open Monday through Friday. Having Saturday hours on the drive through would be awesome even if only from 9:00 am till 1:00 pm this would give people like myself be able to make deposits or cash a check possible.
The Thompson Bridge, Sandford Court is the best. I would like to thank Mrs. Nix for all of her kind, helpfulness that she does for me. She is always so helpful, friendly and goes out of her way to help me.
We love United Community Bank. We have been banking with them for both personal and business for many years. They have the best customer service! They are responsive and supportive. We wouldn't bank anywhere else!
Very nice bank, everyone very helpful. Used this bank for many years now .
Love the folks at Franklin NC UCBI. Always friendly, helpful and professional.