United Community Bank Ratings

  • Bank Name:United Community Bank
  • Locations:40 Branches in 2 states
4.2 / 5
  • Rating 4.23/
United Community Bank has an overall customer satisfaction rating of 4.2 out of 5 stars based on 22 votes and 4 reviews & complaints for 40 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about United Community Bank using the form below.

United Community Bank Reviews & Complaints

Marlene Robinson
Marlene Robinson · 29 August 2022
★★★★★ Branch review: Montvale Branch

It is an absolute blessing doing business at this branch! Mel and Marilyn have always been very helpful, efficient and knowledgeable. Teller staff are also kind and professional. I have never had a negative experience here. This branch deserves to be ranked #1!!!

Christine Hotarek
Christine Hotarek · 5 March 2022
★★★★★ Branch review: North Peoria Road Branch

Excellent bank! People Very helpful,friendly and courteous! It recomend them! 5stars!

Barb Brammer
Barb Brammer · 27 October 2020
★★★★★ Branch review: Gillespie Branch

Great small town service. All of the staff could not be more helpful or friendly. Best bank by far!

Marlene J. Carlson
Marlene J. Carlson · 31 December 2019
Branch review: Chatham Road Branch

It was the worst bank in Springfield, IL. Every time I paid at the drive-thru the young girl would fill out a slip for extra payment & write the incorrect account # - I think her 0 & 6 got confused so extra payment got credited to someone else. All the officers were nice & kindly corrected the error but a blonde lady (last name started with a G) was nasty to me, accused me of making the error, & once never corrected the error so I had to go back to the bank to another officer to get it corrected. She was so dumb that she didn't know that I do NOT fill out the slip for extra payment but the teller does. My original slip I put my payment plus extra payment, then the teller had to do an extra slip. I went to her boss, Matt, & he told me do not go to her any more & do not talk to her. She was lazy & dumb & when I walked into the bank to make payments inside after that, she would just sit idle (not working), eating, & giving me evil looks. This bank was NOT friendly at all but the United Communit Bank on Bruns Lane was friendly.

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Bank Information
Bank Company:United Community Bank
Bank Type:FED Non-member Bank
FDIC Insurance:Certificate #19459
Routing Number:071108407
Online Banking:ucbbank.com
Total Branches:40 Offices
Most Popular Branches
301 South Macoupin Street, Gillespie, IL 62033
1 Professional Plaza, Pittsfield, IL 62363
3200 West Iles Avenue, Springfield, IL 62711
301 North Main Street, Chatham, IL 62629
129 North Washington, Bunker Hill, IL 62014
Newly Opened Branches
2911 Tamiami Trail N, Naples, FL 34103
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