United Community Bank Ratings
- Bank Name:United Community Bank
- Locations:39 Branches in Illinois
United Community Bank Reviews & Complaints
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It is an absolute blessing doing business at this branch! Mel and Marilyn have always been very helpful, efficient and knowledgeable. Teller staff are also kind and professional. I have never had a negative experience here. This branch deserves to be ranked #1!!!
Excellent bank! People Very helpful,friendly and courteous! It recomend them! 5stars!
Great small town service. All of the staff could not be more helpful or friendly. Best bank by far!
It was the worst bank in Springfield, IL. Every time I paid at the drive-thru the young girl would fill out a slip for extra payment & write the incorrect account # - I think her 0 & 6 got confused so extra payment got credited to someone else. All the officers were nice & kindly corrected the error but a blonde lady (last name started with a G) was nasty to me, accused me of making the error, & once never corrected the error so I had to go back to the bank to another officer to get it corrected. She was so dumb that she didn't know that I do NOT fill out the slip for extra payment but the teller does. My original slip I put my payment plus extra payment, then the teller had to do an extra slip. I went to her boss, Matt, & he told me do not go to her any more & do not talk to her. She was lazy & dumb & when I walked into the bank to make payments inside after that, she would just sit idle (not working), eating, & giving me evil looks. This bank was NOT friendly at all but the United Communit Bank on Bruns Lane was friendly.