TrustCo Bank Hudson Falls

  • Branch Name:Hudson Falls
  • Service Type:Full-Service, Office
  • State & County:New York - Washington
  • City or Town:Hudson Falls
  • Zip Code:12839
  • Phone Number:518-747-0886518-747-0886
Office Address:3750 Burgoyne Avenue, Hudson Falls, NY 12839
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Map of Branch Location

3750 Burgoyne Ave, Hudson Falls, NY 12839

Branch Information

The TrustCo Bank Hudson Falls branch is one of the bank's 138 locations and has been serving the financial needs of their customers in Hudson Falls, Washington County, New York for over 29 years. The Hudson Falls branch operates as a full-service, brick and mortar office and is located at 3750 Burgoyne Avenue, Hudson Falls, NY 12839. You can can contact the branch by calling 518-747-0886 or by visiting the location during regular business hours for assistance with your banking needs, such as opening checking and savings accounts, applying for loans and managing financial transactions.

The routing number for TrustCo Bank Hudson Falls branch is 021300912. It is valid for Automated Clearing House ACH transactions, such as direct deposits and bill payments as well as wire transfers, which are used for real-time bank-to-bank transactions. We recommend that you contact the branch directly to verify this information before proceeding with any transactions.

Branch Hours

  • Monday:9:00am - 5:00pm
  • Tuesday:9:00am - 3:00pm
  • Wednesday:9:00am - 5:00pm
  • Thursday:9:00am - 6:00pm
  • Friday:9:00am - 6:00pm
  • Saturday:9:00am - 1:00pm
  • Sunday:Closed

TrustCo Bank Hudson Falls offers both lobby and drive-thru hours. This location is open Monday to Saturday and closed on Sundays. The branch opens at 9:00am in the morning. Please be advised that this information reflects the standard opening and closing hours of TrustCo Bank and is subject to change. We recommend contacting the Hudson Falls branch prior to your visit to confirm its hours of operation and availability.

Bank Information

  • Bank Name:TrustCo Bank
  • Bank Type:State Savings Bank
  • FDIC Insurance:Certificate #31945
  • Routing Number:ACH & Wire - 021300912
  • Online Banking:trustcobank.com
  • Branch Count:138 Offices in 5 states

Branch Reviews & Complaints

Jim Nop
Jim Nop · 6 December 2023 ·

Hello. I am currently using Trustco Bank. I had a small sum in the bank.
I have had enough. Last year we had a $35,000 check that the teller deposited into my son's account.
I we hadn't checked it.... a week later, wouldn't that have been a shocker!

They decided to send me to paperless, only problem was I couldn't get into their system. So no bank statements for 2 years... try doing your taxes with that amount of information.

I had about $200 K in a couple accounts. To be honest, I actually didn't have confidence it would be there when I went for it. Remember... no bank statements. So, I drummed up the courage and went into one of the branches to get a check to open a CD at another bank. I look around and see the 5.125% 6 month CD. Well, maybe I save some time and just see a manager and open up an account.

No problem, she says. Cool, this should be a no brainer. Well, I am moving $100 K over and being that Trustco is in the business of saving paper, I am wondering what I am going to walk out with. So, "what's your social", the manager says... She spends 7 minutes typing and gathering information. But keeps asking me if my Social # is accurate. I don't know man! But that # has worked for 50 years, why not now? So, me being a polite fella I ask, is there a problem? She looks dumbfounded. Umm, the system seems to be having a problem! After a couple more attempts, and failures... I can see the handwriting in the wall! Hey, my wife has dinner cooking so I gotta bolt. I can come back another time! Yeah, that aint never happening!!!!

So I take my paperwork and split. Drive 1 mile south on rte 50 and boom..... "Hello sir, thank you for coming! How can we help you!? Would you like a water while you wait? Wow! you talking to me? You are treating me like I am a human being. I sit in a nice chair, talking to a nice banker. We laugh. She makes me feel cofident my money is safe. There you go sir! thank you for your business! On the way out.... someone else drops a "Have a nice rest of your day". Honestly, I looked around to see if they were talking to me.

Fast forward to 4:30 today. Someone calls from trustco! Here I am figuring I was going to get a "please sir, how can we make banking with us, better?" Nah! I got some uncooth unprofessional youngin, scolding me!

Man! I banked there for 35 years! Good bye to you! Yuck!

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Branch Ratings & Reviews
3.0 / 5

TrustCo Bank Hudson Falls branch has been rated 3.0 out of 5 stars. A total of 2 votes cast and 1 customers reviewed the branch.

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