Truist Bank River Crossing
- Branch Name:River Crossing
- Service Type:Full-Service, Office
- State & County:Florida - Pasco
- City or Town:New Port Richey
- Zip Code:34655
- Phone Number:727-264-5002727-264-5002
Branch Information
The Truist Bank River Crossing branch is one of the bank's 1990 locations and has been serving the financial needs of their customers in New Port Richey, Pasco County, Florida for over 26 years. The River Crossing branch operates as a full-service, brick and mortar office and is located at 5412 Little Road, New Port Richey, FL 34655. You can can contact the branch by calling 727-264-5002 or by visiting the location during regular business hours for assistance with your banking needs, such as opening checking and savings accounts, applying for loans and managing financial transactions.
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Branch Hours
- ■ Monday:9:00am - 5:00pm
- ■ Tuesday:9:00am - 5:00pm
- ■ Wednesday:9:00am - 5:00pm
- ■ Thursday:9:00am - 5:00pm
- ■ Friday:9:00am - 6:00pm
- ■ Saturday:9:00am - 12:00pm
- ■ Sunday:Closed
Truist Bank River Crossing offers both lobby and drive-thru hours. This location is open Monday to Saturday and closed on Sundays. The branch opens at 9:00am in the morning. Please be advised that this information reflects the standard opening and closing hours of Truist Bank and is subject to change. We recommend contacting the River Crossing branch prior to your visit to confirm its hours of operation and availability.
Bank Information
- Bank Name:Truist Bank
- Bank Type:Federal Reserve Non-member Bank
- FDIC Insurance:Certificate #9846
- Routing Number:N/A
- Online Banking:truist.com
- Branch Count:1990 Offices in 18 states
Branch Reviews & Complaints
I have two accounts with Truist which total $21,000. These accounts are never used and the money just sits there. I check the balance at least once per year. These accounts were originally in BB&T and I have held them for over a decade with no problems.
Upon checking my balance in September 2023, I noticed fraudulent charges on a debit card in one of my accounts. I don't use either of these accounts and have never used the debit card that Truist sent me when they merged BB&T. The company making the fraudulent charges is unknown to me and I have no relationship with them. I reported the fraud charges immediately but Truist has denied $89 of the charges because they occurred more than 60 days before I reported the problem. This policy requires the customer to be responsible for the safety of his money. Truist accepts no responsibility for the loss.
I'm an old man and have had many accounts and many banks in my day. Truist is the first bank to lose my money and then refuse to make it right. For all I know Truist employees are stealing money this way. How could anyone know the numbers of my unused debit card? Only an employee could have that access. I accuse Truist employees of stealing my money and giving me no way to recover it short of a law suit.
I only lost a small about of money and it could have been much worse. But I'm forced to pull my money from Truist and take my business elsewhere. I can not trust that Truist is able or even willing to safeguard my money. I've been told in no uncertain terms that my money is not going to be returned to me.
Be careful out there.
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