Truist Bank Portsmouth Midtown
- Branch Name:Portsmouth Midtown
- Service Type:Full-Service, Office
- State & County:Virginia - Portsmouth City
- City or Town:Portsmouth
- Zip Code:23707
- Phone Number:757-398-8011757-398-8011
Branch Information
The Truist Bank Portsmouth Midtown branch is one of the bank's 1990 locations and has been serving the financial needs of their customers in Portsmouth, Portsmouth City County, Virginia since 1985. The Portsmouth Midtown branch operates as a full-service, brick and mortar office and is located at 3301 High Street, Portsmouth, VA 23707. You can can contact the branch by calling 757-398-8011 or by visiting the location during regular business hours for assistance with your banking needs, such as opening checking and savings accounts, applying for loans and managing financial transactions.
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Branch Hours
- ■ Monday:9:00am - 5:00pm
- ■ Tuesday:9:00am - 5:00pm
- ■ Wednesday:9:00am - 5:00pm
- ■ Thursday:9:00am - 5:00pm
- ■ Friday:9:00am - 6:00pm
- ■ Saturday:Closed
- ■ Sunday:Closed
Truist Bank Portsmouth Midtown offers both lobby and drive-thru hours. This location is open Monday to Friday and closed on Saturdays and Sundays. The branch opens at 9:00am in the morning. Please be advised that this information reflects the standard opening and closing hours of Truist Bank and is subject to change. We recommend contacting the Portsmouth Midtown branch prior to your visit to confirm its hours of operation and availability.
Bank Information
- Bank Name:Truist Bank
- Bank Type:Federal Reserve Non-member Bank
- FDIC Insurance:Certificate #9846
- Routing Number:N/A
- Online Banking:truist.com
- Branch Count:1990 Offices in 18 states
Branch Reviews & Complaints
I am disgusted with the website problems, inability to reset password online and over the phone, inaccessibility of a customer service representative unless you hold over 45min, and the unfriendly telephone system ware that will not allow Truist to call you back and hold your place in line. And, when you call the branch, the uncaring attitude of the banker who answers the phone, listens to me and says they are tech savvy, but know it can be frustrating. Now, I saying to the banker my mother is not tech savvy and the system needs to be user friendly. You dont go on about who your skills are savvy. I have a degree in Computer Science minor Cuber Securiry and this has nothing to do with the face the system is not working properly for my mother who has banked with them for more than 70 plus years. And them, your banker's tech savvy skills cannot help me. So frustrating.
Truist, resolved needed with updating your system with the ability for your representative to call you back and hold you place in line. Busch Gardens has this feature, PNC bank has this feature. So why don't you? Adequate customer sensitivity training for your in-house personnel. Better password reset methods. And, when you have a telephone menu to press 1, 2, or 3, make it work. Make your system work.
This is the Richardson and Moore Family. The Rochardson's family banker with you. We do not. We called the Portsmouth Branch on Frederick Boulevard.
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