Synovus Bank Boston

I would like to comment on the service and professional behavior at the Boston branch. I have had opportunity to interact with the staff and I really want to commend everyone there. I want to shine a light on the personal service and feeling of family that is evident here. Mr. Jordan in particular seems to go above and beyond to make every customer enjoy their experience when interacting with him and the staff. They make me feel like a part of the family. I a world where its is easy to get lost in the hustle and be treated like a number, it is refreshing to find a place that still manages to conduct business in such a personal manner.

This bank is the best! The staff, all of them, have always been very courteous and professional with us. I appreciate their friendliness and they always have a smile on their faces and say, "Good morning!" No matter our problem or situation, they have solved it. I couldn't ask for better service.

I rate this branch 5 stars because of the customer service. Mr. Jordan is the professional gentleman that I deal with. Mr. Jordan goes the extra mile whenever my husband and I are in need. He drove from Boston to Cairo to bring and explain the credit card application to my husband who is disabled. Mr. Jordan is very professional and always willing to help. If you are ever in the Thomasville or Boston area and need to talk to a Branch Manager or a professional in the bank, Mr. Jordan is the one whom I recommend.