Synchrony Bank Head Office

Your creditcare division is ridiculous! My credit score are over 800 and my identity is easily established with the Credit Bureaus. I even already have accounts with synchrony. I now am contemplating reporting you to the BBB.

I keep getting letters from this bank to include my name, address, and SOCIAL SECURITY number requesting a signature card. I called in January and was told until I send in signed card, they would continue to send... so I did and now they are telling me, after I called and confirmed all good in January, that the card is invalid and that they will continue to send until they get a valid card bc I wrote the instructions/info to send the card on the paperwork. I DO NOT FEEL THEY SHOULD BE ABLE TO BREACH the security of this information via USPS and when I call Kevin 6377529, the Account Manager gives me an attitude. Very poor customer service and just so everyone knows they took my money and have no issue compromising your name/address & SOCIAL SECURITY INFORMATION. I cannot wait until I can pull my money out... I was told in January that if I pull my money there will be a penalty of $800+. I have never had a bank compromise my information and they can validate ss#'s directly with the IRS... no reason for them to do this, especially when I confirmed all was in order 8 months ago. They say they are going to keep on doing this until they get what they want.

My questions can notbe answered by your bot. (801) 816-4778 voice mail box is full. I have paid my loan in full to date. I have my bank verified payments to prove my loan has been paid in full. ***Posting this on Rip off Report. (818) 970-3956 CALL ME RE ACCNT#: 6019182342005917

I'm trying to get a statement showing my account is paid off. Representatives will only give their first names "to protect THEIR privacy", they won't give you any phone numbers and they tell you that they can mail you the documents within 7-10 business days. I have to get a statement and their online portal is down. If I lose this property, their legal department at 170 Election Road, Suite 125 in Draper Utah 84020 is hearing from my attorney. Worst customer service ever.

Worthless! I'm delinquent on my monthly payment because I given the wrong address. It was the address on my bill, and now no one knows where my payment went, and it was for way more than the required amount. I can't seem to talk to anyone who might know! Dammit, dammit, dammit!

How are they still in business? I do not understand how such a crooked and shady company located in our United States is allowed to do such horrible financial business to Americans.

This is with out a dought the worse bank I have ever seen,i am 82 years old and have done a lot of business with many banks, this is the bank for Amazon, I ordered 3 items from Amazon back in september, received one of the items, then the second item came 6 weeks after that, never received the 3rd item, not only that but I never received a bill from this bank, sat on the line for 1 hour 2 times and was never able to talk to a live person, just kept switching me around, now I see they have a branch in draper Utah, I call there and I get voice mail saying the box is full, what kind of bank does not answer a phone? I was able to get my order straight with Amazon, but how do I get to the bank to make sure they have my address so I can get my refund, apartnly they do not have my address, I have never seen a bill just a threathing call saying pay your bill, guess what guys how do you pay a bill you never receive

The phone mailbox for customer service is full. I cannot get through to pay my bill.

They offered me a settlement for my credit card account with Amazon but then would not send me a written letter with the payment arrangements and show the agreed balance. So therefore they won't give me a legal document in hand only verbal agreements on telephone. This seems shady to me.

What a joke .... NOT helping us thats been affected by the coivd19 pandemic/executive orders .... anytime dealing with your "agents" in the Philippines i get NO help at all... they don't understand English well enough. And it ended up putting me in a very terrible position with my account .. ???

This bank deducted -$100 from my debit acount after my of Bank Star transferred a balance from Synchrony Bank which should have left my account with Paypal credit at zero. Somebody will messed up.

This bank took over Paypal. We sent in a check for over 4,000$. They claim not to have recieved it yet we have the cashed check and have faxed to them 3 times . It seems the right hand does not know what the left hand is doing. They are runing. my credit> I have been a member of paypal for almost 15 years with out a problem. Now they are in charge no one seems to care about the custiomers' I read the first message on this sight and it seems they treat every one very poorly. So may be someone in thire corporate head quarters can handle this problem. Maybe this is just elder abuse. I think my next move will be a letter to AARP asking them for help

I had the experience with Synchrony of financing my Heat Pump & Air Conditioning units on an EFT Plan and everything went perfectly well. Thank You Sychrony bank

About 6 month I had issue to solve with Sams'club credit card - managed by Syncrony bank. I tried several time to talk by phone and by letter to solve with Symcrony Bank. It's frustrating because it's very hard to tolk by hone with an agent, every time when I talk doesn't solve enithyng. Finaly I received a letter end they said my balance is 0 and I received another statement with another amount to pay. I should like to speak with someone responseble and competent to solve this issue unsolved from July 2018.

I can't get through on the telephone number