Stock Yards Bank & Trust Highlands
- Branch Name:Highlands
- Service Type:Full-Service, Office
- State & County:Kentucky - Jefferson
- City or Town:Louisville
- Zip Code:40205
- Phone Number:502-625-1050502-625-1050
Branch Information
The Stock Yards Bank & Trust Highlands branch is one of the bank's 72 locations and has been serving the financial needs of their customers in Louisville, Jefferson County, Kentucky for over 14 years. The Highlands branch operates as a full-service, brick and mortar office and is located at 2292 Bardstown Road, Louisville, KY 40205. You can can contact the branch by calling 502-625-1050 or by visiting the location during regular business hours for assistance with your banking needs, such as opening checking and savings accounts, applying for loans and managing financial transactions.
The routing number for Stock Yards Bank & Trust Highlands branch is 083000564. It is valid for We recommend that you contact the branch directly to verify this information before proceeding with any transactions.
Branch Hours
- ■ Monday:9:30am - 5:00pm
- ■ Tuesday:9:30am - 5:00pm
- ■ Wednesday:9:30am - 5:00pm
- ■ Thursday:9:30am - 5:00pm
- ■ Friday:9:30am - 6:00pm
- ■ Saturday:9:00am - 12:00pm
- ■ Sunday:Closed
Stock Yards Bank & Trust Highlands offers both lobby and drive-thru hours. This location is open Monday to Saturday and closed on Sundays. The branch opens at 9:30am in the morning. Please be advised that this information reflects the standard opening and closing hours of Stock Yards Bank & Trust and is subject to change. We recommend contacting the Highlands branch prior to your visit to confirm its hours of operation and availability.
Bank Information
- Bank Name:Stock Yards Bank & Trust
- Bank Type:Federal Reserve Non-member Bank
- FDIC Insurance:Certificate #258
- Routing Number:1 Records
- Online Banking:syb.com
- Branch Count:72 Offices in 3 states
Branch Reviews & Complaints
I'm extremely disappointed with this locations' staff and their sense of urgency to assist clients. More recently, I've conducted all transactions through the teller drive through and the last number of times the male tellers (there's been 2 on separate occasions) seems to express an 'annoyance' (no greeting), and continue conversations on their cell phones while I'm waiting (patiently) for my receipts. My last transaction took up to 20 minutes - I was the only car in line, no clients in the lobby area and there were two other tellers carrying on conversation with the gentleman who was trying to complete my transaction.
I had previously called SYB customer service to provide feedback regarding an unpleasant interaction with this specific branch manager also. She was extremely rude to me in front of other clients in the lobby area (very embarrassing for me) while discussing her 'promise' to fulfill removing / crediting my HSA account of service fees incurred. The service fee has been since removed as I relayed this same situation to upper management.
My concern is that with the recent acquisition of Commonwealth and other new clients transitioning to SYB, they will have much similiar experiences which unfortunately, may cause individuals and business clients (small and large) to move to another banking entity.
Thank you for the opportunity to share my complaints.
Submit your comment, review or complaint about Highlands branch.