SmartBank Ratings

  • Bank Name:SmartBank
  • Locations:42 Branches in 3 states
3.4 / 5
  • Rating 3.38/
SmartBank has an overall customer satisfaction rating of 3.4 out of 5 stars based on 21 votes and 4 reviews & complaints for 42 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about SmartBank using the form below.

SmartBank Reviews & Complaints

Dave Flowers
Dave Flowers · 6 March 2023
Branch review: Crossville Branch

Sadly, i cannot count on efficiency or competent employees to provide assistance in any fashion. A 3 day wait on electronic processing is absurd and bordering on stupidity. i intend to close my account as soon as i return from California. Dc Flowers

Ronnie Bird
Ronnie Bird · 10 May 2021
★★★★★ Branch review: Tullahoma Branch

As a senior citizen I have never had less than quick, kind and efficient service when doing business with Smart Bank. Sales manager one of the best.

Jane Hudspeth
Jane Hudspeth · 6 January 2021
Branch review: Tullahoma Branch

I had a very unpleasant experience with Smart Bank Tullahoma. The Branch Manager of Sales turned a simple paperwork task into a 6 week fiasco where I had to go over her head to Legal Dept where it was handled in 48 hrs. Weak communication, a lack of empathy for elderly persons (my parents), and just a lack of helping me were all part of the experience. I will be closing ALL accounts and CD's due to this Managers treatment of me... C Hudspeth

Raymond Lemery
Raymond Lemery · 10 February 2019
★★★★★ Branch review: Tullahoma Branch

Smart bank is a bank that cares about people have never had any problems with this bank the people that work there are very nice and always wanting to help no matter how big the problem is if you are looking for a bank I would say you can't go wrong with smart bank

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Bank Information
Bank Company:SmartBank
Bank Type:FED Member Bank
FDIC Insurance:Certificate #58463
Routing Number:064209216
Online Banking:smartbank.com
Total Branches:42 Offices
Most Popular Branches
1400 North Jackson Street, Tullahoma, TN 37388
807 North Main Street, Crossville, TN 38555
4154 Ringgold Road, East Ridge, TN 37412
5319 Highway 153, Hixson, TN 37343
214 Keller Lane, Maryville, TN 37801
Newly Opened Branches
2375 Centerville Rd., Tallahassee, FL 32308
9050 Carothers Pkwy, Franklin, TN 37067
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