Regions Bank Birmingham Main 5th Avenue

What I'm curious about is in my mother's belongings we found a safety deposit box key that was issued to a bank that regions bank acquired they claim they have no record of my mother owning the box but why would she have a key to a box that wasn't hers???

If they release money in to your account you should be able to use it not so at regions they decide when they want to release it and there is no one to help you after banking hours and there close on weekend.

Thanks to the Head Office, today I was able to receive help I needed. I called my local branch many times, only to hear the announcements and then a busy signal. Several times I tried the Green Line, only to hear the announcements, Thank you, then Good-Bye. I did a Google search for the Home Office in Birmingham. Bingo!!! I finally found a number. I called and a pleasant young lady helped me immensely. Regions Should list the phone number of the branches. Each branch I tried to find only had the Green Line number listed. I have always been pleased with Regions, but I was definitely not today. I was ready to go Change Banks. I needed to order some checks, but couldn't. I am not happy today because of that.

Please be certain that your new Regions bank, to be located and being built on Williams Blvd. in Kenner, La.70065 has metal safe deposit boxes and not polyurethane plastic as does the branch presently located in Kenner, La. on West Esplanade Ave.(Chateau Branch). Why? Because after a fire, everyone's personal items will all be in a large but long, single melted plastic and personal items line on the floor between the safe deposit box faces and the bank vault wall. This will present a security headache for Regions in determining whose items are whose, and if it is truly theirs. However, if presented with a metal box type of a safe deposit drawer what is inside of it is yours, the customer, whether it be ashes or melted together coins & or gold jewelry. Thanks, please forward this idea on the the person incharge of building new banks.

Regions Bank has been an awesome banking experience through the good and bad times as a disabled veteran. Recently, I opened a NOW prepaid account and that's when I began being targeted by the regional office in Birmingham as a current customer. I have had this direct deposit account for at least 6 years. They closed my main account over an address issue deriving from me obtaining a NOW prepaid card. I am so sad that my really happy relationship with Regions has to be negatively viewed this way. Every branch that I have enteracted with over the years has been more than amazing in customer service, training, assistance and help. The local offices that I have dealt with all have been so great. Why the no notice in writing... cold, non-professional, unethical and intentionally harmful action to close my main account in this manner and not closing my other checking accounts too. Vicious, I tell you.... and around the time rent and bills are due. Not nice at all. Not a good policy. People move, become homeless and go through life problems all the time and manage to come back up because of the support of their bank, community and self-determination. Regions has been my ally and partner in life... I really hate to see you guys in a different light over such a petty issue in the scheme of things. Wishing you guys well in building such an awesome bank but this is a kink that should be corrected.... be blessed!