Primis Bank Ratings

  • Bank Name:Primis Bank
  • Locations:27 Branches in 2 states
3.4 / 5
  • Rating 3.45/
Primis Bank has an overall customer satisfaction rating of 3.4 out of 5 stars based on 29 votes and 5 reviews & complaints for 27 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Primis Bank using the form below.

Primis Bank Reviews & Complaints

R E
R E · 6 May 2023
Bank review

This bank is not on the up and up!
They took my mobile deposit checks and did not credit my account, tried complaining to customer service, then sent emails to the bank President mr Zender, his email address is easy to find, but not easy to get a response. This bank is very questionable and it seems only answer to litigation.

Annie Pollard
Annie Pollard · 21 March 2020
★★★★★ Branch review: Central Garage Branch

Service is professional and friendly at King William/ Central Garage Location.

Paul W Geer
Paul W Geer · 9 January 2019
★★★★★ Branch review: Burgess Branch

Great people great bank

Valerie Hillman Hyer
Valerie Hillman Hyer · 27 November 2018
★★★★★ Branch review: Kilmarnock Branch

I had the pleasure of working with Nicole Warner, one of the managers of the Kilmarnock Branch yesterday. She helped me with a complicated issue regarding an account for my elderly father. The issue was not easy to resolve, but Nicole worked within the Sonabank system, making calls and consulting procedures to find a resolution. She also made my father feel comfortable with the paperwork that needed to be done. Nicole's professionalism and friendliness are a real asset for Sonabank!

Sue Maturo
Sue Maturo · 13 December 2017
★★★★★ Branch review: Upper Marlboro Branch

It is so refreshing to bank with a "small" bank in my town!! I feel like the bankers and tellers know me as a neighbor, and I always receive excellent and friendly service when I stop in or call!! Leslie deserves special thanks for her outstanding customer service!!

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Bank Information
Bank Company:Primis Bank
Bank Type:FED Member Bank
FDIC Insurance:Certificate #57968
Routing Number:N/A
Online Banking:primisbank.com
Total Branches:27 Offices
Most Popular Branches
7132 George Washington Memorial Highway, Gloucester, VA 23061
307 Church Lane, Tappahannock, VA 22560
201 North Washington Hwy., Ashland, VA 23005
8821 W Broad Street, Richmond, VA 23294
8123 Mechanicsville Turnpike, Mechanicsville, VA 23111
Newly Opened Branches

No new branches were opened in the last 12 months...

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