Ocean Bank Ratings
- Bank Name:Ocean Bank
- Locations:23 Branches in Florida
Ocean Bank Reviews & Complaints
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Veronica Hernandez - Banking office in Miami Lakes Ocean Bank Branch - she went above and beyond, providing EXCELLENT customer service and made an elderly person feel valued and heard. The way she took the time to answer all my questions is a testament to her dedication and professionalism. I believe great customer service is about building relationships and Veronica certainly excelled in that regard. Not only did her approach make the transaction smooth, but she also left a positive impression that I will remember in the future.
I was disgusted with the service in Experience at this bank. do not waste your money saving in at this bank. They do not protect you from fraud or scam. They do not accommodate you or find a solution to your problems.I recommend to put in a complaint I still have not been told how to do one or put submit one on the behalf of this branch. I'm very dispute of what I went to at this Ocean Bank downtown. I did not receive my money back when I called about My issue no one understood what I was talking about. You'll have to do a lot more research in his bank because they still have money and not returning it back.
Great serv amazing bank. Jc is my officer go see him
They dont know how take care of customer is no respect