Northfield Bank Ratings

  • Bank Name:Northfield Bank
  • Locations:38 Branches in 2 states
3.6 / 5
  • Rating 3.58/
Northfield Bank has an overall customer satisfaction rating of 3.6 out of 5 stars based on 26 votes and 5 reviews & complaints for 38 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Northfield Bank using the form below.

Northfield Bank Reviews & Complaints

Thunder Chocolate
Thunder Chocolate · 9 June 2024
Branch review: Forest Avenue Branch

This is the worst branch located in Staten Island New York they mess up transactions and blame the customers you are not supposed to inquire about your funds and the manager Jeremy Minore don't have people skills which is what professional banks look for in a person before they hire. It irritates him to have you fix a problem. For the most it's a unhealthy and boredom atmosphere compared to most banks.

Candace Kemo
Candace Kemo · 28 July 2023
Bank review

Couldn't be more dissatisfied with my Northfield experience. They cashed a check that was endorsed by an individual that was fraud. It's been 3 months and now they are telling me it will be another three months before I could possibly see the money returned. It was not my mistake. It was the bank's. Now they are making me wait while late fees and interest charges pile up. Poor way to do business. Would definitely not recommend to anyone.

Karen Keri
Karen Keri · 26 September 2022
★★★★★ Branch review: Ringoes Branch

It is such a great experience to still have a bank that is as personable as Northfield.

Steve Parrish
Steve Parrish · 7 May 2020
Branch review: Westfield Branch

Very very poor experience. Questionable security practices regarding protection of personal customer data. Ill-prepared to close the HELOC in a timely manner without multiple revisions. Avoid. The are more security conscious financial institutions out there.

Teresa C. Weber
Teresa C. Weber · 29 March 2020
★★★★★ Branch review: East Brunswick Branch

Love Northfield Bank. I'm 68 and have been with alot of banks in my time on this earth but Northfield really cares about their customers. There rates are great. There hours are super for working people. Even open on Sunday's.Alot of branches to go to. Try it you will love them like I do. Thank you for reading my post. Kindly, Terri Weber

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Bank Information
Bank Company:Northfield Bank
Bank Type:State Savings Bank
FDIC Insurance:Certificate #28710
Routing Number:226071457
Online Banking:enorthfield.com
Total Branches:38 Offices
Most Popular Branches
3227 Richmond Ave, Staten Island, NY 10312
1481 Forest Avenue, Staten Island, NY 10302
1082 State Highway 18, East Brunswick, NJ 08816
4 NJ-31 South, Pennington, NJ 08534
6420 Amboy Road, Staten Island, NY 10309
Newly Opened Branches

No new branches were opened in the last 12 months...

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