M&T Bank Ratings

Good day, My name is Lou Bernazzani and I am co-chair of the Danvers Democratic Town Committee. I am looking for a meeting place for our monthly meeting and one member stated that the M&T Bank on Conant Street made a conference room available for public groups thus I am following up to see if this is true and if yes, to gather some information concerning this. Thank you for your time. Lou. lou@danverdemocrats.org

I had two loans with this bank almost a year ago, which both were transferred to J.C Morgan. They were supposed to send me almost over 1,700.00 overpaid back to me, but they never sent that. I called them many times, and each time, they said it would be in the mail, but they never did. In my opinion, they are a tiff. Behnam Firouzi.

MT bank needs to open Saturday until 2:00 P.M. AND Sundays until 12:00 p.m. For real People United Banks was the best. You need to reach the Excellence of People's United Bank. By extending your days and hours.

A Perinton M&T business and personal customer for decades, my experience with the staff has always been very professional and personable. They always go above and beyond to service the customer.

Why why on God's green earth would you close this branch. Is was so convenient, loyal and friendly tellers and managers. Now I'm goingbto be looking for another back that serves me and cares about me I was with peoples for 30 years before you took over and now you go and close the new milford ct branch you are a n evil and vindictive corporation. I only hope you made a error in judgment and will reopen this office. Sad in New milford ct Dawn

My Peoples bank became M&T bank. However the service is not the same any more. The employee at the branches are still exceptional but not sure about the rest. Especially honoring the pay by date on scheduled payment. They are quick to take the fund but not at delivering them. I was just surprise of the late payment fee acquired. I learned my lesson and have to rethink.

I can highly recommend Lisa in the Clifton, NJ Branch. She took care of my complicated and very time consuming IRA issues with a smile and positive attitude. I am a very happy M&T Bank Customer, Monika Castillo

Today, I called the 716-635-4190 number listed above! After 1 hour 35 minutes, someone answered, only long enough to disconnect the call! I take their idea of customer service is to Ignore any and all Calls! So if some there cares enough you can either call me back at 701-347-0141 if you have time or possibly email me @ zidonrandal@yahoo,com! It is in regards to a check from Pollard Electrical Sales that was returned!

The agent there was so rude and unprofessional. I came there 20mn before the branch is closed and she did not resolve my request on time and she told me that next time I need to come early not 15 mn before. She did not know how to resolve my issue and had to call someone else and so was on hold for 3Omn. Super rude!!!

Guys, what happened? I went to get my 400 dollars for my rent from Corbin Ave stop and shop M&T Bank and it was shut down, the atm was blocked off too on March 1st, 2023. I had to go to the main office of M&T Bank in town to get the money from my account but, It got taken care of thankfully. Will that bank still be there or what?

Conducted a non traditional transaction that required a bank associate to go over and beyond a normal effort to complete for me. Was more than satisfied with the effort Richard Coker performed under extenuating circumstances. He made it a personal experience along with his professionalism.

Lacking in customer service. They State the following and it's not true. Mortgage Inquiries Monday–Friday 8:30am–9pm ET. Every time I call it's closed. They are preventing me from making my payments online. "The worst bank of any bank I've interacted with in my life". The worst thing that can happen to you is getting your loan transferred to this bank. They don't even have a branch in Florida.

Stay away, unless you want to waste a lot of time in getting an answer to straight forward question. Too many ways they charge fees. And the management never has the correct answer, wait for other departments for weeks to provide an answer. You could wait for months to get an answer.

I just wanted to make some comments about Cara Callahan who was very helpful & patient with my Mom & me on solving our banking problem on Thursday, April 7, 2022. A relative had forged a check from my Mom's account & she was frantic because it involved a large sum of money. Ms. Callahan was efficient & explained in detail what had to take place in order to process this complaint. Ms. Demerit assisted her & us with this problem. Both I think deserve honorable mention for "employees of the month" in going beyond what they did to assure my Mom that everything was being taken care of to recover her money. Thanking you both in advance for ALL of your help.

I have been going to this branch since our branch at Green Hills Plaza was closed. The staff has been warm and courteous, remembering my name, assisting me with transactions beyond simple check cashing.

Hours of drive thru suck for the working man! Stay open til 5pm

This is, by far, one the warmest, most welcoming banks I have ever come across -- after five continents and fifty years looking.. They will do anything for a customer -- except rob their own bank -- if it is not too silly!

Very friendly and helpful tellers. Easy to do business here.

As a longtime MandT Vestal customer, I'd like to complement your entire staff, and in particular Elaine (unsure of last name) who is in one of the front cubicles, who has been of great help to me on numerous occasionz. very professional, very personable!

I just opened an account at the Freemont Branch, the VP Senior Branch Manager Michelle was extremely helpful, efficient and highly competent. The staff were all friendly.

Branch Manager was thorough and precise in getting my Business Account up and operating in moments, not day, or hours. The service was professional and advice to better receive payments was very helpful.

It was better when it was Hudson City Savings Bank. so sad....

stopped in without an appt.; Lukisha handled all my concerns and needs without hesitation--great service and great personality. Francis M

At 50 years old I have engaged in my share of banking and bank related transactions. I will commit that with out a doubt the Boyertown branch of M&T bank is hands down, "The worst bank branch of any bank I've intereacted with in my life". Boy that's saying a great deal, isn't it! I truely believe the very first thing every new employee is taught is, "Forget everything you have ever been learned about customer service, it's a lie, there is NO such thing". You have been warned..

We need another branch of M.&T bank's here in the ponoco's just off 611. The automate teller was broken and you have no where else to go that's closer