Merrick Bank Ratings
- Bank Name:Merrick Bank
- Locations:1 Branch in Utah
Merrick Bank Reviews & Complaints
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Terrible call center and customer service.
Your service is so bad, just spent 46 minutes on the phone with "no customer service department". It is so convenient that you seem to always get the payment 1-2 days late so you can charge that late fee. Your agents have such extreme accent that their English is horrible. Do better, it's a shame a company your size is the bad. I will make sure I will stop using this card.
Your service is terrible. No one can speak English without an accent that I just cannot understand. I keep getting disconnected or hung up on. Every number I call takes me to the same place. I ask for a manager/supervisor, and I'm told no one there speaks English or is from the USA! WHAT??? Worse, I get hung up. I do not yell or use bad language I just can't understand what they are saying or asking. I keep having to ask, "I'm sorry what did you say".