Merrick Bank Ratings

  • Bank Name:Merrick Bank
  • Locations:1 Branch in Utah
1.1 / 5
  • Rating 1.14/
Merrick Bank has an overall customer satisfaction rating of 1.1 out of 5 stars based on 7 votes and 3 reviews & complaints for 1 branch. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Merrick Bank using the form below.

Merrick Bank Reviews & Complaints

Josh Lawrence
Josh Lawrence · 24 July 2024
Bank review

Terrible call center and customer service.

Linda Seacreas
Linda Seacreas · 3 March 2024
Bank review

Your service is so bad, just spent 46 minutes on the phone with "no customer service department". It is so convenient that you seem to always get the payment 1-2 days late so you can charge that late fee. Your agents have such extreme accent that their English is horrible. Do better, it's a shame a company your size is the bad. I will make sure I will stop using this card.

Terry Thomason
Terry Thomason · 28 July 2023
Branch review: Head Office Branch

Your service is terrible. No one can speak English without an accent that I just cannot understand. I keep getting disconnected or hung up on. Every number I call takes me to the same place. I ask for a manager/supervisor, and I'm told no one there speaks English or is from the USA! WHAT??? Worse, I get hung up. I do not yell or use bad language I just can't understand what they are saying or asking. I keep having to ask, "I'm sorry what did you say".

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Bank Information
Bank Company:Merrick Bank
Bank Type:FED Non-member Bank
FDIC Insurance:Certificate #34519
Routing Number:124384602
Online Banking:merrickbank.com
Total Branches:1 Offices
Most Popular Branches
10705 South Jordan Gateway, Suite 200, South Jordan, UT 84095
Newly Opened Branches

No new branches were opened in the last 12 months...

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