Liberty Bank Ratings

  • Bank Name:Liberty Bank
  • Locations:54 Branches in 2 states
3.5 / 5
  • Rating 3.55/
Liberty Bank has an overall customer satisfaction rating of 3.5 out of 5 stars based on 62 votes and 6 reviews & complaints for 54 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Liberty Bank using the form below.

Liberty Bank Reviews & Complaints

Candace Lamoureux
Candace Lamoureux · 31 October 2023
★★★★★ Branch review: Higganum Branch

Always courteous and easy to deal with.

James Leonard
James Leonard · 20 July 2023
Bank review

Liberty Bank contacted ME (again they contacted ME) that there might be some fraudulent charges on our debit card. We checked and there were totaling about $160. One was for a raffle for cookware another from a gym membership and another for a VPN account. The next day we went to the bank and cancelled the card and got a replacement. They bank could not do anything with the transactions at the time because they were "Pending" We left the next day for vacation and returned a week later and went to the bank to fill out the fraudulent claim paperwork. Approximately 10 days later we received letters saying they were valid transactions. We then called Liberty and they said they would send us the docs involved in them calling valid transactions. Never got them. Called again and basically told them "why would come to bank the next day, cancel my card, get a new one, then the same day we get back from vacation go to the bank to fill out paperwork. For my health? So Liberty Bank is relying on some fraudulent data they got instead of an life long customer. Unfortunately Liberty is the only bank in my town and if there was one called Joe's Bank or Not safe Bank I would pull my accounts in a minute. All the good this bank fid for me over the past 50 years went away when they believe some fraudulent person and not a life long customer. Stay Away if you want to keep your money safe.

Esther Sherrow
Esther Sherrow · 25 August 2022
★★★★★ Branch review: Portland Branch

I have banked with Liberty Portland for half a century. Doesn't that say it all? They are great.

Lucy Partyka
Lucy Partyka · 18 February 2021
★★★★★ Branch review: Newington Branch

Simply amazing :-)

Antonio Ruiz
Antonio Ruiz · 19 April 2020
★★★★★ Branch review: East Lyme Branch

Anthony Gonzalez Jr. I have been a customer for years and didn't know you had a site like this. I am a very happy customer. The tellers are polite and always available to help you quickly. The bank managers are great i have had difficult situations and they were quick to help and were able to correct the problem. Always with a smile. I wish that the branch had large safety deposit boxes for me to store my valuables instead i had to go to citizens bank in flanders to get access to a large safety deposit box for storage of my valuables. I prefer to do all my business with liberty bank. But they don't have what i need- wish you did. Thank you for having this site.

Anne Malcolm
Anne Malcolm · 23 August 2019
★★ Branch review: Middlefield Branch

Wish it answered its local telephone number.

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Bank Information
Bank Company:Liberty Bank
Bank Type:
FDIC Insurance:Certificate #17943
Routing Number:211170282
Online Banking:liberty-bank.com
Total Branches:54 Offices
Most Popular Branches
64 Oak Street, Glastonbury, CT 06033
315 Main Street, Middletown, CT 06457
219 South Main Street, Colchester, CT 06415
90 Main Street, Old Saybrook, CT 06475
909 North Colony Road, Wallingford, CT 06492
Newly Opened Branches
94 Shaker Road, East Longmeadow, MA 01028
1901 Silas Deane Highway, Rocky Hill, CT 06067
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