Huntington Bank Ratings

Why are you running a huge ad campaign about opening new branches in the Carolinas, yet I can't find a branch anywhere around. I have 807 shares of your stock and wonder why you would spend all that money advertising with no branches available in the area.. Makes me question my investment decision.. Dave Williams

I intend to write an actual letter to all relevant managers but here is a brief version of my complaint. I have been an account holder since the eighties. I opened a CD last year which matured in October. I missed the cancellation time frame by less that 24 hours yet was denied a chance to cancel or even renew at a decent rate. The amount was automatically renewed at a ridiculously low rate with an onerous penalty for early withdrawal. I was told that this was not a "hardship" for me. Who are you to decide this? This is shameful and looks like actual theft to me.

They came off very rude over there and won't be going back.

This branch is an absolute joke. My wife and I have left several messages to both the branch manager and the lady who handles CD's. NO ONE has ever called us back. When we stopped in at the branch we were told that everyone was busy (Even though we were the only people there) and that we would need an appointment. I will be withdrawing my money from this bank as well as selling my stock for Huntington.

Huntington bank is one of the best banks in Michigan. 5 stars, excellent staff, friendly service. Tommy H. Lipscomb Special Forces

I Live in Eastern PA. and Most of their branches (like 47 of them) are all in Western PA. No where close to where I am.

I wanted to open a simple checking account. Site said stop by any branch office. I go to the 21st St office in Newark Ohio. A nice gentleman said he could help with that so we go in his cubby hole. Here comes another employee, shouting, waving her hands, and slapping a pencil against a appointment book, shouting (You have to get out NOW! He has a appointment at 10am, Again she shouts Leave Now!) Is this how Banks treat customers , and/or new customers? I guess so, she would have been FIRED, in my day! I'll be finding a different Bank to open a account with. One that treat people with a little bit of respect!

The woman bank manager is on a power trip. She is not customer friendly.

Apparently understaffed. Won't take phone calls, recording says my call is "very important' and they will call me back. They may, but it takes a long time. Not necessarily even same day. Heaven forbid I have a pressing matter needing immediate attention!

I bought a new truck and financed through Huntington Bank. I paid it off in December and they said I would receive the title in 2 weeks. Still hadn't received it and when I call them they say they are checking on it. I have called several times and get no answers except they will get back to me. They never do!! Still waiting and ready to call local solve it seven. The Tv station!!! Maybe they can get me answers.

Your bank is pathetic. No one ever answers the phone, and I leave numbers to call back, but no one ever calls back. I am pulling my account from you ASAP.
Donna Rutana | 920-267-8528

I would like to thank the West Milton Branch of Huntington Bank for having such wonderful customer service. Specifically, a young lady named Hope, who worked diligently with a difficult problem involving my elderly mother's account and a scam check that was written. Hope was very kind, helpful, patient, and showed considerable intelligence in navigating all the possible solutions to this difficult problem. In the end, she found the answer and it solved the 1st of many steps in correcting my mother's compromised account. It truly was the highlight to a frustrating day for me, and restored my faith in person to person contact when there is a problem. I look forward to the day that I can come back to the West Milton Branch for any future banking concerning my mother's account. I only wish Huntington Bank had a closer location to where I live. Thanks a million Hope! (what a good name!)

The people at this branch are very helpful and welcoming I enjoy going to this branch I drive to this branch rather than the one down the street from my house.

My daughter is in the hospital and had an overdraft of under $3 because I'm not on the account with her. They refused to take the money and are going to charge her fees. I called the bank number and was on the phone with them for a long time and then got disconnected. So I called the manager of the bank in Madison heights Michigan and left her message and she has not returned my phone call.

Whatever you do, don't sit down with Nick DeVries, bank manager. He's the laziest bank manager I've ever met! I have a lot of money invested & thousands of dollars in the bank, but I will never do business with a bank that Nicholas DeVries works at. From a distance, he looks like a bank manager. Close up, however, you find out he's lazier than a really old dog with arthitis, gout, and a bad hip. B. Neff

I truly wish there was an option for no stars at all. Oh, well, seems like I have to give lazy Nick a one-star though.

I was in just an hour ago, Dominique scheduled my appointment just 15mn before while calling to confirm that I will be able to open it if I come in. Mind you another branch, the one on Harlem dhelp at all. The process was quick and easy and I was satisfied with the amount of time spent in to open an account.

I only took one star off because of the slowness of the connection which have us redo everything (it will have been way faster without that issue).

I have dealt with Huntington since they took over TCF and have found the bankers and tellers to be very knowledgeable and helpful.

Have tried for 2 days to reach someone at Ravenna, Oh Huntington. No one answered. Auto system says to leave name and # and they will return call. No return call. I have a small question. Never have called bank before. Called during reg business hrs. Have had bank for a # of yrs. Cannot go to bank for small issue. What if I have a major prob? Am 79 and do not drive, live 20+ min away!!

I went this bank got some money out my account and the women had a attitude with me for no reason and then she called herself close my checking account.

This Branch is a God's send for me. Being from Ohio this is the only Huntington Branch in Naples yet alone Florida. The staff is always awesome and willing to assist me with whatever banking needs I have. Been going there for over 15 years. Love the atm installation right outside the branch.

You need help training personnel a out procedures when a customer dies. Over five weeks of notarized letters and repeat info for a small bank account. Poor customer svc

I have had good service. I am especially impressed with Nicole.

Most banks want depositor's money and are willing to do what it takes to open an account. You shouldn't have to feel like you're lucky that the bank is willing to allow you to have an account with them. It should be the other way around. The tellers are great and that may be the only reason that I've kept my business with them, but it may be time for a change.

Try to cash a check that was from your bank and was charged because I don't have an account!!! If it from your bank and ther person who wrote me a check that was from your bank why do I need to pay to have it cash.

The Marshall Branch is an absolute a joke. The tellers there know nothing and the lady they always call from the back should not be allowed to have communication with the general public. It is so pathetic. They don't care if you keep your money there or not so guess what... we won't. I have no idea how they even get rated a star on the internet. Every single person I know that goes there hates it. ZERO stars