Huntington Bank Ratings

  • Bank Name:Huntington Bank
  • Locations:1000 Branches in 11 states
2.9 / 5
  • Rating 2.86/
Huntington Bank has an overall customer satisfaction rating of 2.9 out of 5 stars based on 627 votes and 54 reviews & complaints for 1000 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Huntington Bank using the form below.

Huntington Bank Reviews & Complaints

Ann Helgeson
Ann Helgeson · 19 November 2024
Branch review: White Bear Lake Branch

I intend to write an actual letter to all relevant managers but here is a brief version of my complaint. I have been an account holder since the eighties. I opened a CD last year which matured in October. I missed the cancellation time frame by less that 24 hours yet was denied a chance to cancel or even renew at a decent rate. The amount was automatically renewed at a ridiculously low rate with an onerous penalty for early withdrawal. I was told that this was not a "hardship" for me. Who are you to decide this? This is shameful and looks like actual theft to me.

Tyshondra Barnes
Tyshondra Barnes · 8 November 2024

They came off very rude over there and won't be going back.

Kross Lesperance
Kross Lesperance · 12 September 2024
Branch review: Shelby Township Branch

This branch is an absolute joke. My wife and I have left several messages to both the branch manager and the lady who handles CD's. NO ONE has ever called us back. When we stopped in at the branch we were told that everyone was busy (Even though we were the only people there) and that we would need an appointment. I will be withdrawing my money from this bank as well as selling my stock for Huntington.

Tom Lipscomb
Tom Lipscomb · 7 September 2024
★★★★★ Branch review: Battle Creek Riverside Branch

Huntington bank is one of the best banks in Michigan. 5 stars, excellent staff, friendly service. Tommy H. Lipscomb Special Forces

Eric Lind
Eric Lind · 14 August 2024
★★★ Bank review

I Live in Eastern PA. and Most of their branches (like 47 of them) are all in Western PA. No where close to where I am.

Cathie Cullison
Cathie Cullison · 5 July 2024
Branch review: Newark Branch

I wanted to open a simple checking account. Site said stop by any branch office. I go to the 21st St office in Newark Ohio. A nice gentleman said he could help with that so we go in his cubby hole. Here comes another employee, shouting, waving her hands, and slapping a pencil against a appointment book, shouting (You have to get out NOW! He has a appointment at 10am, Again she shouts Leave Now!) Is this how Banks treat customers , and/or new customers? I guess so, she would have been FIRED, in my day! I'll be finding a different Bank to open a account with. One that treat people with a little bit of respect!

Loren Krider
Loren Krider · 10 April 2024
Branch review: Apple Valley Cub Branch

The woman bank manager is on a power trip. She is not customer friendly.

Chuck Twigg
Chuck Twigg · 9 April 2024
Branch review: Canal-Garfield Branch

Apparently understaffed. Won't take phone calls, recording says my call is "very important' and they will call me back. They may, but it takes a long time. Not necessarily even same day. Heaven forbid I have a pressing matter needing immediate attention!

Cathy Ann
Cathy Ann · 23 February 2024
Branch review: Cleveland Heights Branch

I bought a new truck and financed through Huntington Bank. I paid it off in December and they said I would receive the title in 2 weeks. Still hadn't received it and when I call them they say they are checking on it. I have called several times and get no answers except they will get back to me. They never do!! Still waiting and ready to call local solve it seven. The Tv station!!! Maybe they can get me answers.

Donna Rutana
Donna Rutana · 20 February 2024
Branch review: New Middletown Branch

Your bank is pathetic. No one ever answers the phone, and I leave numbers to call back, but no one ever calls back. I am pulling my account from you ASAP.
Donna Rutana | 920-267-8528

Donna Monnier
Donna Monnier · 30 January 2024
★★★★★ Branch review: West Milton Branch

I would like to thank the West Milton Branch of Huntington Bank for having such wonderful customer service. Specifically, a young lady named Hope, who worked diligently with a difficult problem involving my elderly mother's account and a scam check that was written. Hope was very kind, helpful, patient, and showed considerable intelligence in navigating all the possible solutions to this difficult problem. In the end, she found the answer and it solved the 1st of many steps in correcting my mother's compromised account. It truly was the highlight to a frustrating day for me, and restored my faith in person to person contact when there is a problem. I look forward to the day that I can come back to the West Milton Branch for any future banking concerning my mother's account. I only wish Huntington Bank had a closer location to where I live. Thanks a million Hope! (what a good name!)

Tracy Maley
Tracy Maley · 6 November 2023
★★★★★ Branch review: Northern Lights Shopping Center Branch

The people at this branch are very helpful and welcoming I enjoy going to this branch I drive to this branch rather than the one down the street from my house.

D Du
D Du · 2 September 2023
Bank review

My daughter is in the hospital and had an overdraft of under $3 because I'm not on the account with her. They refused to take the money and are going to charge her fees. I called the bank number and was on the phone with them for a long time and then got disconnected. So I called the manager of the bank in Madison heights Michigan and left her message and she has not returned my phone call.

Karen Holden-neff
Karen Holden-neff · 17 August 2023
Branch review: Macomb Branch

Whatever you do, don't sit down with Nick DeVries, bank manager. He's the laziest bank manager I've ever met! I have a lot of money invested & thousands of dollars in the bank, but I will never do business with a bank that Nicholas DeVries works at. From a distance, he looks like a bank manager. Close up, however, you find out he's lazier than a really old dog with arthitis, gout, and a bad hip. B. Neff

I truly wish there was an option for no stars at all. Oh, well, seems like I have to give lazy Nick a one-star though.

Amy Adam
Amy Adam · 15 August 2023
★★★★ Branch review: River Forest Jewel Branch

I was in just an hour ago, Dominique scheduled my appointment just 15mn before while calling to confirm that I will be able to open it if I come in. Mind you another branch, the one on Harlem dhelp at all. The process was quick and easy and I was satisfied with the amount of time spent in to open an account.

I only took one star off because of the slowness of the connection which have us redo everything (it will have been way faster without that issue).

Jim Bendtsen
Jim Bendtsen · 24 May 2023
★★★★★ Branch review: Anoka Branch

I have dealt with Huntington since they took over TCF and have found the bankers and tellers to be very knowledgeable and helpful.

Nancy Rueschman
Nancy Rueschman · 10 May 2023
★★★ Branch review: Ravenna Branch

Have tried for 2 days to reach someone at Ravenna, Oh Huntington. No one answered. Auto system says to leave name and # and they will return call. No return call. I have a small question. Never have called bank before. Called during reg business hrs. Have had bank for a # of yrs. Cannot go to bank for small issue. What if I have a major prob? Am 79 and do not drive, live 20+ min away!!

Lutrell Reneau
Lutrell Reneau · 10 May 2023
Branch review: Oak Park North Harlem Branch

I went this bank got some money out my account and the women had a attitude with me for no reason and then she called herself close my checking account.

Bill Miller
Bill Miller · 2 May 2023
★★★★★ Branch review: Pelican Bay Branch

This Branch is a God's send for me. Being from Ohio this is the only Huntington Branch in Naples yet alone Florida. The staff is always awesome and willing to assist me with whatever banking needs I have. Been going there for over 15 years. Love the atm installation right outside the branch.

Sherri Tiller
Sherri Tiller · 1 May 2023
Branch review: Westminster Branch

You need help training personnel a out procedures when a customer dies. Over five weeks of notarized letters and repeat info for a small bank account. Poor customer svc

Doris Appelbaum
Doris Appelbaum · 16 February 2023
★★★★ Branch review: Glendale Branch

I have had good service. I am especially impressed with Nicole.

Erik Marshick
Erik Marshick · 29 January 2023
★★ Bank review

Most banks want depositor's money and are willing to do what it takes to open an account. You shouldn't have to feel like you're lucky that the bank is willing to allow you to have an account with them. It should be the other way around. The tellers are great and that may be the only reason that I've kept my business with them, but it may be time for a change.

Diane Moore
Diane Moore · 7 January 2023
Branch review: Westland Branch

Try to cash a check that was from your bank and was charged because I don't have an account!!! If it from your bank and ther person who wrote me a check that was from your bank why do I need to pay to have it cash.

Angela Blair
Angela Blair · 27 December 2022
Branch review: Marshall Main Branch

The Marshall Branch is an absolute a joke. The tellers there know nothing and the lady they always call from the back should not be allowed to have communication with the general public. It is so pathetic. They don't care if you keep your money there or not so guess what... we won't. I have no idea how they even get rated a star on the internet. Every single person I know that goes there hates it. ZERO stars

Bradley Johnson
Bradley Johnson · 26 December 2022
Branch review: Eagan Cub Branch

I have never been more dissatisfied with Hunting Bank service over the course one year 8 months being woefully inadequate.

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Bank Information
Bank Company:Huntington Bank
Bank Type:National Bank
FDIC Insurance:Certificate #6560
Routing Number:64 Records
Online Banking:huntington.com
Total Branches:1000 Offices
Most Popular Branches
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