German American Bank Ratings
- Bank Name:German American Bank
- Locations:74 Branches in 2 states
German American Bank Reviews & Complaints
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I visit the Hanover Indiana branch at least 3 times a week and have been for years. Everyone has been extremely nice except for today. I was unlucky enough to have to deal with Theresa Smith. Rude old witch if you want my opinion. I was on the phone with a business acquaintance and he heard her. He couldn't believe someone at a bank would talk to their customer that way. I remained friendly though as she tried to intimidate me with that mean look and voice. Want me to close my accounts? No problem as there are many other banks.
This bank acts extremely prejudice against minorities especially in Jasper Indiana!
Horrible experience. Paige at the Bedford German American Bank location was not helpful in the least. My eight year old would have been more helpful. She had me walk out across the parking lot to the ATM (because they don't have one in the lobby) to get money to pay my sewer bill because my license is from out of state, where we still have property. My husband's job transferred us here. She said, because it is out of state she couldn't take my debit card but I could walk outside to the ATM. Where I was charged a $3.50 fee and walk about 20 yards roundtrip. ARE YOU SERIOUS? I have my license and my debit card but you can't take it!?!?! Do you want a blood sample or DNA swab next time. Crazy! Very disappointed in service and her poor attitude. She took something that should take 5 minutes and turned it into 15 minutes. She had a horrible and difficult attitude and provided very poor service. I would not recommend this bank to my dog.