Frost Bank Ratings

  • Bank Name:Frost Bank
  • Locations:189 Branches in Texas
3.8 / 5
  • Rating 3.83/
Frost Bank has an overall customer satisfaction rating of 3.8 out of 5 stars based on 41 votes and 5 reviews & complaints for 189 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Frost Bank using the form below.

Frost Bank Reviews & Complaints

Oscar Sicola
Oscar Sicola · 21 September 2024
★★★★★ Branch review: Harrisburg Branch

I am looking for a list of officers at Harrisburg National Bank the 1950's, 60's & 70's.

Eddie Hargis
Eddie Hargis · 14 March 2018
Branch review: Camp Bowie Branch

Just moved all my accounts to another bank after 30 plus years. I've never had an issue until the last few months. Rudest people I've ever done business with and no one cares. No one will even return a phone call to help a customer.

Donald Young
Donald Young · 3 February 2018
Branch review: Boerne Branch

Cashed my check in Friday drove home to Kerrville to find out i was 100 dollars short called for assistance and was directed to a man named Eric who assured me he would look into it and call me back never heard from him this bank sucks will let my supervisors at Toyota of Boerne know on Monday

Tonie Marie Tenorio
Tonie Marie Tenorio · 3 January 2018
★★★★★ Branch review: Medical Center Branch

Frost Bank is my CHOICE when it comes to my financial transactions. They have always gone above and beyond for the customer. They watch out for any suspicious activity and I feel 100% safe in banking with them. I can be assured that I'm taken care of. The people at this particular branch are rock stars. Customer service is a 5 star rating and then some.

Juanita P. Casanova
Juanita P. Casanova · 18 November 2017
★★ Branch review: Harlingen Branch

Very disappointed in teller at your Harlingen branch. Because of his bad penmanship, my daughter's birthday money was not credited to her account. I should have stayed with RGV Credit Union. I've never had a problem with them.

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Whether you had an exceptional experience with Frost Bank or the bank didn't meet your needs, please share your feedback, compliments, or complaints so that the bank can better serve you. Please do not include any sensitive data on this form such as credit card number, SSN, etc. For direct or private messages please use the offical website of Frost Bank.

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Bank Information
Bank Company:Frost Bank
Bank Type:FED Member Bank
FDIC Insurance:Certificate #5510
Routing Number:114000093
Online Banking:frostbank.com
Total Branches:189 Offices
Most Popular Branches
111 West Houston Street, San Antonio, TX 78205
4900 Windsor Hill, San Antonio, TX 78239
1514 West Tyler, Harlingen, TX 78550
1010 North Westgate Drive, Weslaco, TX 78596
315 Landa Street, New Braunfels, TX 78130
Newly Opened Branches
15030 Preston Road, Suite 934, Dallas, TX 75254
1125 W Fm 544 Ste 100, Wylie, TX 75098
2831 Palmer Highway, Texas City, TX 77590
3092 Horizon Rd, Rockwall, TX 75032
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