FirstBank Ratings

Bank Name:FirstBank
Locations:83 Branches in 4 states

3.6 / 5

Rating 3.61/

FirstBank has an overall customer satisfaction rating of 3.6 out of 5 stars based on 51 votes and 5 reviews & complaints for 83 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about FirstBank using the form below.

FirstBank Reviews & Complaints

Bill Turner · 11 September 2023

★★★★★ Branch review: Hamilton Place Branch

Fast friendly service. A great place to do your banking.

Ja Rosenbloom · 29 March 2023

★★★★★ Branch review: East Ridge Branch

Mr. Matt Cochran is one of the best Bank Managers I have dealt with. Good job Matt.

Ken Kizer · 9 October 2021

★★★★★ Branch review: Murfreesboro Main Branch

Fantastic Bank. Always helpful and friendly. Treat you like family. We are moving to SC but I may keep my accounts here.

Boyce Ottinger · 13 January 2021

★★★★★ Branch review: East Ridge Branch

Excellent service and the personnel are so friendly and helpful. I strongly recommend them for all your banking needs.

Julie Elizabeth Saunders · 20 February 2019

★★★★★ Branch review: Smyrna Branch

This is the best bank in Smyrna the girls and Eric are wonderful and I love to get candy from Deeann at the window. Keep the great work up Smyrna Branch. We Love You XX

Submit your review, comment or complaint about FirstBank.

Whether you had an exceptional experience with FirstBank or the bank didn't meet your needs, please share your feedback, compliments, or complaints so that the bank can better serve you. Please do not include any sensitive data on this form such as credit card number, SSN, etc. For direct or private messages please use the offical website of FirstBank.