First State Bank Ratings

Bank Name:First State Bank
Locations:17 Branches in 2 states

3.4 / 5

Rating 3.44/

First State Bank has an overall customer satisfaction rating of 3.4 out of 5 stars based on 9 votes and 2 reviews & complaints for 17 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about First State Bank using the form below.

First State Bank Reviews & Complaints

Bob Thorton · 30 October 2024

★ Branch review: Seaman Branch

Fraudulent charges appeared on my debit card from Walmart.com, and they did nothing about it. My fraud protection company detected the fraud, informed me, and shut down the debit card. The fraudulent charges were pending, and First State Bank allowed them to process. I visited the bank, and they said they would handle the paperwork to recover the money, but it's been 10 days, and I've seen no progress. I was told it would be 10 days for the to appear back on my account. Apparently I was lied to. I absolutely never use my card online. I've lost trust in this bank, and I now suspect that an employee at the bank may have committed the fraud.

Kathy Tackett Hanson · 8 June 2020

★★★★★ Branch review: Winchester Branch

I love my bank! I have been with First State since opening day. The people there are courteous and they always make me feel at home. They always fix my problems whether they are small or large. For all of these reasons and more, I love my First State Bank!!!

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