First Citizens Bank

  • Bank Name:First Citizens Bank
  • Bank Class:State Chartered - FED Nonmember Bank
  • Member FDIC:Certificate #11063
  • Locations:534 Branches in 21 states
  • Web Address:firstcitizens.com
Headquarters:239 Fayetteville Street, Raleigh, North Carolina 27601

First Citizens Bank Information

First Citizens Bank was founded in January 1898 and is based in Raleigh, North Carolina. The bank operates as a subsidiary of First Citizens Bancshares, Inc.. According to the Federal Deposit Insurance Corporation records and based on the institution's charter type, First Citizens Bank is classified as a commercial bank, state charter and Fed nonmember, supervised by the FDIC. First Citizens Bank is a FDIC-insured bank with certificate number of 11063. The assigned Fed RSSD ID of First Citizens Bank is 491224.

First Citizens Bank currently operates with 534 branches located in 21 states. The bank has most branches in North Carolina, South Carolina, California, Virginia and Florida. As of today, First Citizens Bank is the 17th largest bank in US by branch count. First Citizens Bank is the 3rd largest bank in North Carolina with 203 branches; 1st in South Carolina with 120 branches, 15th in California with 61 branches, 10th in Virginia with 39 branches and 22nd in Florida with 27 branches.

A single 9 digit routing number is necessary to process ACH transfers, wire transactions, direct deposits, bill payments, and other money transfers in the US. We currently have 22 routing numbers in our database. For a comprehensive list and to locate the routing number specific to a branch, please refer to the First Citizens Bank routing numbers page. Alternatively, you may search and visit the webpage for your specific branch to view its designated routing number.

The full address of bank headquarters is 239 Fayetteville Street, Raleigh, NC 27601. You can visit the official website of the bank at https://www.firstcitizens.com for more information and online banking service if available. For a comprehensive list of First Citizens Bank branches, including detailed information such as hours of operation, contact numbers, addresses, available services, and more, please narrow your search by selecting a location from the map or list below.

Map Of Branch Locations

Bank Offices By State

History Of First Citizens Bank

First Citizens Bank, originally established as First-Citizens Bank & Trust Company in 1898, has undergone significant growth and transformation over its history, marked by numerous acquisitions. The bank's headquarters moved multiple times, first to Smithfield, North Carolina, and later to Raleigh, North Carolina. In recent years, First Citizens Bank has strategically acquired several financial institutions, including Cit Bank, National Association in Pasadena, California, on January 4, 2022, and Silicon Valley Bridge Bank, National Association in Santa Clara, California, on March 26, 2023. The bank has been active in the merger and acquisition landscape, particularly after the financial crisis of 2008, when it acquired numerous banks as part of government-assisted mergers. Notable acquisitions include Guaranty Bank in Milwaukee, Wisconsin, in May 2017, and Capitol City Bank & Trust Company in Atlanta, Georgia, in February 2015. The evolution of First Citizens Bank reflects a substantial commitment to expansion and adaptation in the banking sector across various states in the United States.

Below is a list of some important events in bank's history, including mergers and acquisitions.

03-26-2023Acquired Silicon Valley Bridge Bank, National Association in Santa Clara, CA.

01-04-2022Acquired Cit Bank, National Association in Pasadena, CA.

02-01-2020Acquired Gwinnett Community Bank in Duluth, GA.

12-31-2019Acquired Entegra Bank in Franklin, NC.

05-01-2019Acquired First South Bank in Spartanburg, SC.

View 54 More Events in Bank's History …

Reviews & Complaints

Debbie D'domenicus
Debbie D'domenicus · 15 September 2024
Branch review: Savannah Lakes Branch

My account has been hacked 5 times within 17 months AND 4 times this year 2024 within the last 6 months! Pitiful. Poor security/firewalls. I had 11 charges from Pizza Hut on the SAME day in 4 states and NEVER received an alert from the bank! BTW I haven't been to a Pizza Hut in over 30 years! Changing banks immediately!... Read more

Donald Black
Donald Black · 2 July 2024
Branch review: Short Pump Branch

I think this bank has been hacked. my direct deposit is gone with no explanation and i cant get my money.... Read more

Matthew Wiley
Matthew Wiley · 4 July 2023
Branch review: Charlotte South Park Branch

Went in to the South Park First Citizens Bank looking to possibly move money over from another bank. Talked to a woman at the teller line first. She acted like I was a bother to her when I asked to speak to someone. She rudely said someone will be with me soon. I jokingly asked if she's always so friendly and she rolled her eyes at me and literally threw something down on the counter and walked of... Read more

View 15 More Comments & Reviews …

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Bank Rating & Reviews
3.4 / 5
  • Rating 3.41/

Bank rating displayed here is the average value for all First Citizens Bank branches. A total of 153 customers had cast their vote for 534 branches and in average, First Citizens Bank got a score of 3.4 out of 5 stars. The bank has 18 reviews or customer complaints filed.

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