FIDELITY BANK BURLINGTON
- Branch Name:Burlington
- Service Type:Full-Service, Office
- State & County:North Carolina - Alamance
- City or Town:Burlington
- Zip Code:27215
- Phone Number:336-227-1157336-227-1157
BRANCH DETAILS
The Fidelity Bank Burlington branch is one of the bank's 51 locations and has been serving the financial needs of their customers in Burlington, Alamance County, North Carolina for over 18 years. The Burlington branch operates as a full-service, brick and mortar office and is located at 2441 South Church Street, Burlington, NC 27215. You can can contact the branch by calling 336-227-1157 or by visiting the location during regular business hours for assistance with your banking needs, such as opening checking and savings accounts, applying for loans and managing financial transactions.
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BRANCH HOURS
- ■ Monday:9:00am - 5:00pm
- ■ Tuesday:9:00am - 5:00pm
- ■ Wednesday:9:00am - 5:00pm
- ■ Thursday:9:00am - 5:00pm
- ■ Friday:9:00am - 6:00pm
- ■ Saturday:Closed
- ■ Sunday:Closed
Fidelity Bank Burlington is open Monday to Friday and closed on Saturdays and Sundays. The branch opens at 9:00am in the morning. Please be advised that this information reflects the standard opening and closing hours of Fidelity Bank and is subject to change. We recommend contacting the Burlington branch prior to your visit to confirm its hours of operation and availability.
BANK INFORMATION
- Bank Name:Fidelity Bank
- Bank Type:Federal Reserve Non-member Bank
- FDIC Insurance:Certificate #11507
- Routing Number:N/A
- Online Banking:fidelitybanknc.com
- Branch Count:51 Offices in 3 states
BRANCH REVIEWS
I have had a few experiences with the Burlington branch on behalf of a new client and the customer service has been very poor. During one incident I was asked by my client to retrieve information at the Burlington branch. At the drive up window, the teller asked me to come back in 1 hour. I asked if I should bring or do anything specific upon my return, and I was told no. When I returned after 1 hour, it was then that I was told what I needed to do or bring, and the teller stated that I had not asked for this information before. I was willing to deal with the inconvenience of finding out at that precise moment that there were additional steps to take. I was not prepared or inclined to accept the inaccurate account of my previous visit. When I mentioned my earlier inquiry about what actions were needed on my part, the teller flat out denied that I had inquired. It was a poor customer service moment that did not serve the purpose of helping me help my client, who is a member of the bank. Based on this and other interactions, I cannot recommend this bank to any clients, colleagues, family, or friends. The customer service level is too low. In my former position as a trainer, I would recommend further training for the teller(s) involved. Apprehensive about using this bank for any further client services. Not sure what type of service I or my client(s) will receive.
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