ERIE BANK RATINGS
- Bank Name:Erie Bank
- Locations:12 Branches in 2 states
ERIE BANK REVIEWS & COMPLAINTS
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So I started a kids savings years back called "EBBear savings club account" at Erie Bank for my 4 year old, who is now 8 years old. Right. So I go in w her today to put her bday money in the savings. They say the account is closed-.. how is this possible...? They look- they say they had a wrong address so I got charged $7 per month for years until the $170 something in the account was gone. Like this seems so wrong to me. I asked to speak to manager and told her how this does not make sense. You keep charging a kids account which -has no card to make deposits or withdrawals. It's all paper and you get kiddy prizes for saving money. So we had put money in for a year and than had like 4 years of nothing. Thing is to me a kids account is like putting money in a box and saving . This entire situation seems wrong to me. Feels and seems like they stole my daughter's money. They said it was stated when I opened account, I was never told anything about being charged for statements.
Had an issue kept calling to try to get resolved. Every time I called I got a guy named Trevor and he was rude and not helpful at all I had to call another branch to get it resolved. Trevor may need some more training.