Citizens Bank and Trust Frostproof

  • Branch Name:Frostproof
  • Service Type:Full-Service, Office
  • State & County:Florida - Polk
  • City or Town:Frostproof
  • Zip Code:33843
  • Phone Number:863-635-2244863-635-2244
Office Address:2 East Wall Street, Frostproof, FL 33843
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Map of Branch Location

2 E Wall St, Frostproof, FL 33843

Branch Information

The Citizens Bank and Trust Frostproof branch is one of the bank's 16 locations and has been serving the financial needs of their customers in Frostproof, Polk County, Florida since 1920. The Frostproof branch operates as a full-service, brick and mortar office and is located at 2 East Wall Street, Frostproof, FL 33843. You can can contact the branch by calling 863-635-2244 or by visiting the location during regular business hours for assistance with your banking needs, such as opening checking and savings accounts, applying for loans and managing financial transactions.

The routing number for Citizens Bank and Trust Frostproof branch is 063103407. It is valid for Automated Clearing House ACH transactions, such as direct deposits and bill payments as well as wire transfers, which are used for real-time bank-to-bank transactions. We recommend that you contact the branch directly to verify this information before proceeding with any transactions.

Branch Hours

  • Monday:8:30am - 4:00pm
  • Tuesday:8:30am - 4:00pm
  • Wednesday:8:30am - 4:00pm
  • Thursday:8:30am - 4:00pm
  • Friday:8:30am - 6:00pm
  • Saturday:Closed
  • Sunday:Closed

Citizens Bank and Trust Frostproof is open Monday to Friday and closed on Saturdays and Sundays. The branch opens at 8:30am in the morning. Please be advised that this information reflects the standard opening and closing hours of Citizens Bank and Trust and is subject to change. We recommend contacting the Frostproof branch prior to your visit to confirm its hours of operation and availability.

Bank Information

  • Bank Type:Federal Reserve Non-member Bank
  • FDIC Insurance:Certificate #5673
  • Routing Number:ACH & Wire - 063103407
  • Online Banking:citizens-bank.com
  • Branch Count:16 Offices in Florida

Branch Reviews & Complaints

Gayle Smith
Gayle Smith · 6 September 2023 · ★★

We secured a vehicle loan with Citizens Bank of Frostproof in Jan., 2021 and I set up auto pay on their website which is not user friendly. I set up payments for my credit card and did not see the extra fee because it was at the very bottom with smaller print. Later when I had to update my card the customer service person informed me I was paying $25. extra per month for using my credit card! I had no idea about this extra fee or I would have used a bank draft from the beginning. She said it had happened to many people before who weren't aware so she just wanted to inform me. When I set it up and saw the payment on my credit card, I didn't even notice that the payment amount was different and just assumed it was the correct payment. I have paid $750 extra in added fees and was totally unaware of these attached fees! I did contact Mr. Thornton of the bank, but did not get a response. I think the bank needs to be more responsible in clarifying their "hidden" charges. Plus, $25 per month added on for using a credit card seems excessive. I'd really like to hear from the bank regarding my complaint.

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Branch Ratings & Reviews
3.0 / 5

Citizens Bank and Trust Frostproof branch has been rated 3.0 out of 5 stars. A total of 3 votes cast and 1 customers reviewed the branch.

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