Citibank Oak Brook
- Branch Name:Oak Brook
- Service Type:Full-Service, Office
- State & County:Illinois - Dupage
- City or Town:Oak Brook
- Zip Code:60523
- Phone Number:630-590-9625630-590-9625
Branch Information
The Citibank Oak Brook branch is one of the bank's 648 locations and has been serving the financial needs of their customers in Oak Brook, Dupage County, Illinois since 1933. The Oak Brook branch operates as a full-service, brick and mortar office and is located at 1900 Spring Road, Oak Brook, IL 60523. You can can contact the branch by calling 630-590-9625 or by visiting the location during regular business hours for assistance with your banking needs, such as opening checking and savings accounts, applying for loans and managing financial transactions.
The routing number for Citibank Oak Brook branch is 271070801. It is valid for Automated Clearing House ACH transactions, such as direct deposits and bill payments as well as wire transfers, which are used for real-time bank-to-bank transactions. We recommend that you contact the branch directly to verify this information before proceeding with any transactions.
Branch Hours
- ■ Monday:10:00am - 5:00pm
- ■ Tuesday:10:00am - 5:00pm
- ■ Wednesday:10:00am - 5:00pm
- ■ Thursday:10:00am - 5:00pm
- ■ Friday:10:00am - 5:00pm
- ■ Saturday:10:00am - 1:00pm
- ■ Sunday:Closed
Citibank Oak Brook is open Monday to Saturday and closed on Sundays. The branch opens at 10:00am in the morning. Please be advised that this information reflects the standard opening and closing hours of Citibank and is subject to change. We recommend contacting the Oak Brook branch prior to your visit to confirm its hours of operation and availability.
Bank Information
- Bank Name:Citibank
- Bank Type:National Bank
- FDIC Insurance:Certificate #7213
- Routing Number:ACH & Wire - 271070801
- Online Banking:citibank.com
- Branch Count:648 Offices in 13 states
Branch Reviews & Complaints
We walked into this Citibank Oak Brook branch to inquire about international bank transfers. Brian Morris NMLS ID: 576528 was called from one of the back rooms by a teller to tend to us. We asked Mr. Morris questions regarding transfers from abroad from one Citibank to a US Citibank, and he said they are different and can't be done. Ok. Then we asked other questions to which he replied to all of them, "I don't know...I don't know..." Very dismissive, as if we were a burden on his time. He maintained his crossed hands, as if to suggest he was professional and calm yet, could not answer basic questions. We then asked how we could accomplish what we needed done, to which he replied, "You would need a Citigold Account for that," and that was that. For a Citigold account, a monthly balance of $200,000 is required. We were not offered an opportunity to open this account. There was just silence on Mr. Morris' end.
We then decided to visit a different Citibank branch (Lombard). A teller warmly greeted us upon entering. We expressed to her what we needed done, and she immediately mentioned it was possible with Citibank's "Global Transfer" service. She introduced us to a personal banker and answered all of our questions, in detail. Needless to say, a friendship was established with this visit to the Lombard branch.
We went back to the Oak Brook branch to speak with the branch manager, Lydia Casas, to inform her about our experience with one of her staff. The teller said she was on a conference call and could not meet with us. Our contact number was taken and was told she would get back with us. We're still waiting.
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