Citibank

  • Bank Name:Citibank
  • Bank Class:National Bank - FED Member
  • Member FDIC:Certificate #7213
  • Locations:648 Branches in 13 states
  • Web Address:citibank.com
Headquarters:5800 S Corporate Place, Sioux Falls, South Dakota 57108

Citibank Information

Citibank was founded in June 1812 and is based in Sioux Falls, South Dakota. The bank operates as a subsidiary of Citigroup Inc.. According to the Federal Deposit Insurance Corporation records and based on the institution's charter type, Citibank is classified as a commercial bank, national (federal) charter and Fed member, supervised by the Office of the Comptroller of the Currency (OCC). Citibank is a FDIC-insured bank with certificate number of 7213. The assigned Fed RSSD ID of Citibank is 476810.

Citibank currently operates with 648 branches located in 13 states. The bank has most branches in California, New York, Illinois, Florida and District Of Columbia. As of today, Citibank is the 16th largest bank in US by branch count. Citibank is the 5th largest bank in California with 270 branches; 6th in New York with 211 branches, 11th in Illinois with 55 branches, 14th in Florida with 50 branches and 6th in District Of Columbia with 14 branches.

A single 9 digit routing number is necessary to process ACH transfers, wire transactions, direct deposits, bill payments, and other money transfers in the US. We currently have 17 routing numbers in our database. For a comprehensive list and to locate the routing number specific to a branch, please refer to the Citibank routing numbers page. Alternatively, you may search and visit the webpage for your specific branch to view its designated routing number.

The full address of bank headquarters is 5800 S Corporate Place, Sioux Falls, SD 57108. You can visit the official website of the bank at https://www.citibank.com for more information and online banking service if available. For a comprehensive list of Citibank branches, including detailed information such as hours of operation, contact numbers, addresses, available services, and more, please narrow your search by selecting a location from the map or list below.

Map Of Branch Locations

Bank Offices By State

History Of Citibank

Citibank, a prominent American bank, was established on June 16, 1812, originally under the name The National City Bank of New York. Over the years, the institution underwent several name changes, becoming The First National City Bank of New York in 1955 and later First National City Bank in 1962. In 1976, the bank adopted the name Citibank, N.A. In the subsequent decades, Citibank expanded significantly through a series of acquisitions, including the purchase of Banco Regional in Puerto Rico in 1982 and Girod Trust Company in 1984. In 2001, the bank rebranded itself as Citibank, National Association after acquiring European American Bank. It continued its growth trajectory with notable acquisitions such as Citibank (New York State) in 2003 and multiple banks in 2006, including Citibank Texas, National Association and Citicorp Trust, National Association. The bank's main office has been relocated several times, with its current office situated at 5800 South Corporate Place, Sioux Falls, South Dakota, since September 9, 2019. Recently, on July 1, 2022, Citibank acquired Department Stores National Bank, further solidifying its presence in the financial sector.

Below is a list of some important events in bank's history, including mergers and acquisitions.

07-01-2022Acquired Department Stores National Bank in Sioux Falls, SD.

09-09-2019Main Office moved to 5800 S Corporate Place, Sioux Falls, SD 57108.

01-01-2012Acquired Citicorp Trust Bank, fsb in Wilmington, DE.

07-01-2011Main Office moved to 701 East 60th Street North, Sioux Falls, SD 57104.

07-01-2011Acquired Citibank (South Dakota), N.a. in Sioux Falls, SD.

View 17 More Events in Bank's History …

Reviews & Complaints

GPM
GPM · 16 October 2024
Branch review: Head Office Branch

The absolute worst credit card customer service. I was hung up on twice. I've been a 20 year city card/Citibank customer. I closed my account strictly because of their horrible customer service. I will never open anything with Citibank again.... Read more

Mario Scancarello
Mario Scancarello · 31 August 2024
★★★★★ Branch review: Chinatown & Clay Branch

Nice friendly tellers polite and respectful.... Read more

Hootlums
Hootlums · 29 June 2024
★★ Bank review

While Citi Bank backs certain credit cards and operates physical locations in only 13 states, it is almost impossible to deal with their "offshore" customer service. Example: I've had credit with them for at least 6 years. Unknown to me, they changed my account number. I have moved to a different state and changed phone numbers. I cannot access my account to pay the bill I owe. Their "offshore" cu... Read more

View 101 More Comments & Reviews …

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Bank Rating & Reviews
2.6 / 5
  • Rating 2.63/

Bank rating displayed here is the average value for all Citibank branches. A total of 711 customers had cast their vote for 648 branches and in average, Citibank got a score of 2.6 out of 5 stars. The bank has 104 reviews or customer complaints filed.

Popular Branches
1 Penn's Way, New Castle, DE 19720
5800 S Corporate Place, Sioux Falls, SD 57108
399 Park Avenue, New York City, NY 10022
721 Broad Street, Newark, NJ 07102
378 Nj Route 3, Clifton, NJ 07014
52 East 14th Street, New York City, NY 10003
5800 South Corporate Place, Sioux Falls, SD 57108
Newly Opened Branches
383 W 31st Street Suite 115, New York City, NY 10001
Closed Branches
14000 Citicards Way, Jacksonville, FL 32258
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