Chase Bank Mall at 163rd
- Branch Name:Mall at 163rd
- Service Type:Full-Service, Office
- State & County:Florida - Miami-Dade
- City or Town:North Miami Beach
- Zip Code:33162
- Phone Number:877-361-1767877-361-1767
Branch Information
The Chase Bank Mall at 163rd branch is one of the bank's 4827 locations and has been serving the financial needs of their customers in North Miami Beach, Miami-Dade County, Florida for over 17 years. The Mall at 163rd branch operates as a full-service, brick and mortar office and is located at 1201 Northeast 163rd Street, North Miami Beach, FL 33162. You can can contact the branch by calling 877-361-1767 or by visiting the location during regular business hours for assistance with your banking needs, such as opening checking and savings accounts, applying for loans and managing financial transactions.
Chase Bank uses a single nationwide routing number for wire transfers. When initiating a domestic wire transfer to the bank, use the routing number 021000021. The routing number for Chase Bank Mall at 163rd branch is 267084131. It is valid for Automated Clearing House ACH transactions, such as direct deposits and bill payments as well as wire transfers, which are used for real-time bank-to-bank transactions. We recommend that you contact the branch directly to verify this information before proceeding with any transactions.
Branch Hours
- ■ Monday:9:00am - 5:00pm
- ■ Tuesday:9:00am - 5:00pm
- ■ Wednesday:9:00am - 5:00pm
- ■ Thursday:9:00am - 5:00pm
- ■ Friday:9:00am - 5:00pm
- ■ Saturday:9:00am - 2:00pm
- ■ Sunday:Closed
Chase Bank Mall at 163rd offers both lobby and drive-thru hours. This location is open Monday to Saturday and closed on Sundays. The branch opens at 9:00am in the morning. Please be advised that this information reflects the standard opening and closing hours of Chase Bank and is subject to change. We recommend contacting the Mall at 163rd branch prior to your visit to confirm its hours of operation and availability.
Bank Information
- Bank Name:Chase Bank
- Bank Type:National Bank
- FDIC Insurance:Certificate #628
- Routing Number:ACH & Wire - 267084131
- Online Banking:chase.com
- Branch Count:4827 Offices in 49 states
Branch Reviews & Complaints
When it comes to customer service, this branch rates a minus -4,806 on a scale of 4805. Why? you ask?
1) It is very difficult for me to get to the branch during normal business hours as I have a business to run. So, one day I took time off, when to the branch and worked out with the head teller how I can have a staff member swing buy to get change for my cash register. Less than a year later, that head teller was gone and the new head teller wouldn't honor the agreement. So how do I get the cash to run my business? So I called the bank. And called the bank and left a voice mail. And called the bank. And called the bank. easily called the bank 20 times over three days. Didn't get the courtesy of a call back. And never reached a live person at the phone number listed for this bank. Do you think the bank has no phone number? Nah, I didn't think so.
2) Another time, I needed document apostille certified. So, again I had to close my business and go to the bank. The woman at this branch said she doesn't know if I am a customer so she can't apostille the document. I said you can look in your computer and ask any question about my account to see if I am a customer. She looked at me as if to say, "You expect me to expend that much effort?" So I took out my Chase Ink, Chase Visa, Chase Freedom and Chase Debit card and placed them on the table for her to see. "Don't throw them at me."!!!!! I said I am not throwing them at you. I am showing you I am a customer. "Well, I can't apostille this document for you as I have to go pick up my kids from school." And out the door she went. Didn't ask if we can reschedule a time together. Didn't suggest I speak to another team member. Didn't offer another suggestion on how to get my document apostillized. Note to Jamie Dimon, Chase Bank President: Please include lessons in customer service and manners in your classes on how to be a bank branch manager.
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