CEDAR HILL NATIONAL BANK HEAD OFFICE

  • Branch Name:Head Office
  • Service Type:Full-Service, Office
  • State & County:North Carolina - Mecklenburg
  • City or Town:Charlotte
  • Zip Code:28273
  • Phone Number:877-557-3526877-557-3526
Office Address:8100 Denmark Road, Charlotte, NC 28273
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BRANCH LOCATION

8100 Denmark Rd, Charlotte, NC 28273

BRANCH DETAILS

The Cedar Hill National Bank Head Office branch is the only office of the bank and has been serving the financial needs of their customers in Charlotte, Mecklenburg County, North Carolina for over 26 years. The Head Office branch operates as a full-service, brick and mortar office and is located at 8100 Denmark Road, Charlotte, NC 28273. You can can contact the branch by calling 877-557-3526 or by visiting the location during regular business hours for assistance with your banking needs, such as opening checking and savings accounts, applying for loans and managing financial transactions.

The routing number for Cedar Hill National Bank Head Office branch is 053012906. It is valid for Automated Clearing House ACH transactions, such as direct deposits and bill payments as well as wire transfers, which are used for real-time bank-to-bank transactions. We recommend that you contact the branch directly to verify this information before proceeding with any transactions.

For lobby hours, drive-up hours and online banking services please visit the official website of Cedar Hill National Bank, and schedule an appointment if needed.

BANK INFORMATION

  • Bank Type:National Bank
  • FDIC Insurance:Certificate #34478
  • Routing Number:ACH & Wire - 053012906
  • Online Banking:No website available
  • Branch Count:1 Office in North Carolina

BRANCH REVIEWS

Becky Martin
Becky Martin · 24 August 2018 ·

The customer service provided at this financial instituation is horrible. When calling in for an account refund, I was told that in order to accelerate the refund due to me, I needed to fax a copy of the cleared check. I specifically asked what information needed to be included and provided the requested information within an hour. When I called the next day to ensure the fax had been recieved, I was told the information I provided was insufficient and that the information needed to be provided from my bank, on bank letterhead. When I asked to speak with a manager, the manager confirmed this is the policy and that all representatives are aware of the policy. The manager also told me she had spoken to this rep the day before regarding my specific situation. While that may be true, the representative did not communicate this to me - I specifically asked what I needed to include in the documents I was providing; she did not say the information needed to be provided on bank letterhead. When I expressed my frustration with the manager, because I now need to take time off of work to go into my bank branch (which I would have done when I initially placed the call as I was not working that day), she reiterated that it was not her fault as she had spoken to the rep the prior day. I asked her to make a note on my account regarding my dissatisfaction with the customer satisfaction being provided and when I noted her condesending tone, she became defensive and even less customer-focused.

In a post-WellsFargo banking world, where the majority of reputable banks are working hard to provide reputable policies and ensure customers are comfortable with those policies, this bank is far from hitting the mark. The lack of concern around customer-focused policies and customer service is startling.

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BRANCH RATING & REVIEWS
1.0 / 5

Cedar Hill National Bank Head Office branch has been rated 1.0 out of 5 stars. A total of 1 votes cast and 1 customers reviewed the branch.

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