Carter Bank & Trust Ratings

  • Bank Name:Carter Bank & Trust
  • Locations:65 Branches in 2 states
4.1 / 5
  • Rating 4.14/
Carter Bank & Trust has an overall customer satisfaction rating of 4.1 out of 5 stars based on 37 votes and 7 reviews & complaints for 65 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Carter Bank & Trust using the form below.

Carter Bank & Trust Reviews & Complaints

E Lee Ross Jr
E Lee Ross Jr · 22 March 2024
★★★★★ Branch review: Boones Mill Branch

Excellent service! Best employee is Brenda Hunt. You can trust here complex to do the right thing for you!

Paul Cassell
Paul Cassell · 28 April 2023
★★★★★ Branch review: Martinsville Branch

This is a great bank with the nicest, professional service. They greet you with a ☺ smile when you walk in and before you leave. I have the upmost respect for how they treat there customer's.

E Lee Ross Jr
E Lee Ross Jr · 10 August 2022
★★★★ Branch review: Rocky Mount Branch

Good customer service. Convinced me to become a stockholder.

Marie Hodges
Marie Hodges · 5 May 2020
★★★★ Branch review: Rocky Mount Branch

Need to stay open or open earlier on fridays

Diane Smith
Diane Smith · 25 January 2019
★★★★ Branch review: Centerville Branch

Need more tellers in drive threw.

Karen Lyle
Karen Lyle · 2 January 2019
★★★★★ Branch review: Campbell Avenue Branch

Everyone that works there are great people. Make you feel like one happy family.

Sue Bennett
Sue Bennett · 15 January 2018
★★★★★ Branch review: Hillsville Branch

We have moved away, but for all the years we were with Carter, I was a happy customer. They had personalized service, called and mailed me notices when there was a problem and had lower fees for money transfers. I often heard others complain about their banks, but I was always pleased with mine.

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Bank Information
Bank Company:Carter Bank & Trust
Bank Type:FED Non-member Bank
FDIC Insurance:Certificate #58596
Routing Number:051403957
Online Banking:cbtcares.com
Total Branches:65 Offices
Most Popular Branches
4 Commonwealth Blvd E, Martinsville, VA 24112
220 Main Street, Hillsville, VA 24343
400 Franklin Street, Rocky Mount, VA 24151
307 South Main Street, Gretna, VA 24557
222 Main Street, South Boston, VA 24592
Newly Opened Branches

No new branches were opened in the last 12 months...

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