Busey Bank Ratings

  • Bank Name:Busey Bank
  • Locations:60 Branches in 4 states
2.9 / 5
  • Rating 2.91/
Busey Bank has an overall customer satisfaction rating of 2.9 out of 5 stars based on 33 votes and 5 reviews & complaints for 60 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Busey Bank using the form below.

Busey Bank Reviews & Complaints

Gay Demoro
Gay Demoro · 17 December 2022
★★★ Branch review: Collinsville Branch

Does collinsville IL branch have a night deposit bank so I can put my mortgage payment in there 🤔

Gene K Rinkel
Gene K Rinkel · 27 November 2020
★★★★★ Branch review: Mahomet Branch

Thanks to Manager Michael Dillavou for his efficient assistance.

Kathleen Ward
Kathleen Ward · 22 January 2020
Branch review: Highland Branch

If you're not rich or super rich, the manager at this branch lies to you and does anything she can to get rid of you as a customer. There is NO good quality customer service in Highland, IL. I tried complaining and all she did was lash out.
The ONLY time we get good customer service is when we drive to the Edwardsville, IL branch.

Bob Seely
Bob Seely · 23 October 2019
Branch review: Bayless Branch

Not very acommodating. ATM gives out cash in $20.00 bills charging a fee it you're not a customer but refuses to exchange the bills to larger ones unless you are a customer. Not good business as for as I am concerned. I will never consider doing business there.

Ryan Williams
Ryan Williams · 2 February 2019
Branch review: East Peoria Branch

Very hard to deal with. The employees say one thing and then you go there and it's no longer available. Took three tries and still couldn't make two simple cashier checks!

Submit your review, comment or complaint about Busey Bank.

Whether you had an exceptional experience with Busey Bank or the bank didn't meet your needs, please share your feedback, compliments, or complaints so that the bank can better serve you. Please do not include any sensitive data on this form such as credit card number, SSN, etc. For direct or private messages please use the offical website of Busey Bank.

avatar
Bank Information
Bank Company:Busey Bank
Bank Type:FED Non-member Bank
FDIC Insurance:Certificate #16450
Routing Number:071102568
Online Banking:busey.com
Total Branches:60 Offices
Most Popular Branches
909 West Kirby Street, Champaign, IL 61821
4226 Bayless Ave, Saint Louis, MO 63123
330 West Vandalia Street, Edwardsville, IL 62025
3502 Maryville Road, Granite City, IL 62040
2801 Black Road, Joliet, IL 60435
Newly Opened Branches

No new branches were opened in the last 12 months...

Share On Social Media