Bank Independent Ratings

  • Bank Name:Bank Independent
  • Locations:31 Branches in Alabama
4.0 / 5
  • Rating 3.96/
Bank Independent has an overall customer satisfaction rating of 4.0 out of 5 stars based on 23 votes and 4 reviews & complaints for 31 branches. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. You can also share your own toughts and complaints about Bank Independent using the form below.

Bank Independent Reviews & Complaints

Russell Durling
Russell Durling · 23 November 2022
★★★★★ Branch review: Madison Branch

These folk have always been super helpful and very efficient. I like banking here.

Martha Smith
Martha Smith · 20 December 2021
★★★★★ Branch review: Florence Square Branch

I recently had the pleasure of meeting Josey Barnett, Relationship Banker, at the Florence Square Branch. My checking account had been compromised, which required the account to be closed and a new account opened. This account has several Direct Deposits going into it each month plus several debits, at my request, by bank each month. This required changing the account number for each of these transactions and required much concentration. Josey efficiently made all the changes to my complete satisfaction, without a flaw. Bank independent is very fortunate to have this young lady in this important position at this branch office. Josey Barnett is indeed an asset to Bank Independent and I deeply appreciate her efficiently taking care of my business on Friday. Again, I thank you Josey Barnett for your caring attitude throughout the lengthy transaction. You made me feel comfortable and relieved to know that you had taken care of the situation. May you be blessed with a bright future in banking. I, myself, was in banking 38 years and know how to appreciate a good employee.

Carolyn Martin
Carolyn Martin · 19 May 2021
★★★★ Branch review: Hartselle Branch

Hardest log in I have ever encountered. If it is not made easier I will change banks.

Carolyn Martin
Carolyn Martin · 28 April 2021
★★ Branch review: Hartselle Branch

Cannot log in to checking.

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Bank Information
Bank Company:Bank Independent
Bank Type:FED Member Bank
FDIC Insurance:Certificate #16604
Routing Number:062205791
Online Banking:bibank.com
Total Branches:31 Offices
Most Popular Branches
22899 Al Highway 24, Moulton, AL 35650
1109 Avalon Avenue, Muscle Shoals, AL 35661
902 U.S. Highway 31, North, Hartselle, AL 35640
15259 Court Street, Moulton, AL 35650
225 Holmes Avenue NE, Huntsville, AL 35801
Newly Opened Branches
410 Sutton Road Suite A, Owens Cross Roads, AL 35763
11254 County Line Road, Madison, AL 35756
9010 Memorial Parkway SW, Huntsville, AL 35802
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